Social Services Coordinator

Description

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

DEPARTMENT: Missoula Corps

POSITION TITLE: Social Services Coordinator

SALARY: $25.00 PER HOUR

STATUS: FULL TIME / REGULAR / NON-EXEMPT

SUPERVISOR: CORPS OFFICERS

REQUIREMENTS

• College degree, AA or higher; high school diploma or GED required.
• Minimum of 2 years of experience in a non-profit setting or a social service-related.
• Experience working with Missoula County or similar Social Service agencies; familiar with the Missoula Coordinated Entry System.
• Ability to communicate, interact and work with vulnerable and marginalized populations.
• An understanding of and willingness to abide by The Salvation Army's mission and practices.
• Ability to understand and comply with The Salvation Army policies and procedures.
• Knowledge of community resources and ability to represent The Salvation Army throughout the community. Maintain client confidentiality.
• Must have a valid Montana State Driver's license and the ability to pass TSA MVR check and in-house driving test.
• Must complete and adhere to *Protecting the Mission* requirements and guidelines, including the ability to pass a TSA background check.
• Basic computer knowledge: Excel, Word, PowerPoint, and ability to navigate database applications and use new software programs with basic training.
• Detail Oriented, Self-Starter, and Team Player.

ADMINISTRATIVE RESPONSIBILITIES 80%

• Answer and/ or respond to all telephone calls & emails.
• Interview, screen and make appointments for those seeking assistance.
• Prepare client files and records, making copies of all necessary identification and information regarding client circumstances. Maintain current and accurate computer files and statistical data.
• Keep an accurate record of funding received and disbursed, monitoring the financial status of all Social Service Programs. Complete monthly reports to DHQ and Accounting.
• Order and maintain food supplies, and plan and implement the preparation of food distribution.
• Potential for work-related driving duties, using the company minivan vehicle.
• Aid with community and seasonal programs, projects, and office tasks when necessary or requested by the Corps Officers.
• Work with and network with Corps staff and other agencies outside The Salvation Army.
• Work independently (and in coordination with Division Headquarters) to develop funding sources and write effective grants for resources to support and expand various programs.
• Responsible for the proper recording, disbursing, and reporting of in-kind donations.
• Provide support to clients participating in the job skills programs and areas they are assigned to: (hygiene center and food service).
• Aid with qualified client families, who meet POH criteria, to receive related case management services. Assist with supporting caseworkers with the POH program and reporting.
• Aid with intake and client assessments such as URICA, Client Sufficiency Matrix and Herth Hope Index.
• Attend divisional trainings as required.
• All other duties as assigned.

CASE MANAGEMENT RESPONSIBILITIES 20%

• Provide basic intake to determine need and eligibility for individuals and families needing assistance or resources.
• Provide direct material or financial assistance to qualifying clients with respect to food, clothing, shelter, household items, transportation, information & referrals and other possible needs.
• Provide case management for clients with long-term needs such as housing assistance, utility assistance, and food bank certification.
• Provide referral services for needs that The Salvation Army cannot meet directly.

PHYSICAL REQUIREMENTS

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
• Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead.
• Ability to use hand to finger, handle or feel objects, tools, or controls.
• Ability to lift 20 lbs. (usually file boxes) repetitively and occasionally an item up to 50 lbs.
• Ability to operate a motor vehicle.
• Ability to travel.