Social Services Case Aide
About the role
Under general supervision, workers provide advanced level support to child protective services to assist them in the performance of their duties. The Bureau for Social Services champions the security, permanence, and welfare of children and vulnerable adults, empowering individuals and strengthening families. Formerly the Bureau for Children and Families, the Bureau for Social Services operates under the West Virginia Department of Human Services, serving children, adolescents, and vulnerable adults facing abuse, neglect, or financial exploitation. Equipped with extensive training to handle delicate situations with compassion and dignity, these workers contribute to the advancement of a vibrant and healthy West Virginia by facilitating access to crucial healthcare, essential social services and benefits, and fostering safe, supportive, and healthy environments. Through this hard work, at risk populations can begin to thrive within the community.
Responsibilities
- Review records including but not limited to medical treatment, educational, and service provider documentation.
- Attend meetings.
- Conduct safety checks.
- Make recommendations to the Child Protective Service Worker assigned the case.
- Conduct home visits with families to monitor child safety and well‑being as part of safety analysis and planning.
- Conduct walk‑through safety assessments of prospective kinship/relative provider homes and submit documentation to initiate the home study process.
- Work may require the use of a personal vehicle for extensive travel.
- Perform related work as required.
- Mandatory overtime is an essential function of this position.
Qualifications
- Education: High school diploma or equivalent.
- Experience: None.
- Special Requirements: Valid driver’s license.