Social Services Case Aide

Posting Number: BSS27CB002-A | Position Number: 0511P06016 | County of work: Cabell

General Description

Under general supervision, the worker performs a variety of health and human service program activities in a helper capacity, involving extensive client contact. The worker often works independently in consultation with a professional staff member. Certain assignments may require specific training prior to or within a set period after employment. The role requires the use of an automobile for travel and may involve potentially dangerous situations for both client and worker. Mandatory overtime may be required.

• Data entry in the FACTS computer system
• Set up and record multidisciplinary treatment meetings
• Schedule appointments with appropriate medical personnel, including physical and mental health providers

Minimum Qualifications

• Education: High school diploma or equivalent
• Experience: None required
• Special Requirements: Valid driver’s license

About the Organization

The Bureau for Social Services champions the security, permanence, and welfare of children and vulnerable adults, empowering individuals and strengthening families. Formerly the Bureau for Children and Families, it operates under the West Virginia Department of Human Services, serving children, adolescents, and vulnerable adults facing abuse, neglect, or financial exploitation. Workers receive extensive training to handle delicate situations with compassion and dignity, facilitating access to crucial healthcare, essential social services and benefits, and fostering safe, supportive, and healthy environments.