Social Services Case Worker

Schedule/Hours

• Monday thru Friday, 8am-5pm, 19 hours per week, hours will vary.
• This position will be Full-Time effective October 1st, 2026, 40 hours per week, Monday thru Friday.

Key Responsibilities

• Interviews applicants to determine eligibility for financial assistance and Pathway of Hope program enrollment based on established guidelines and requirements;
• Conducts needs assessment, obtains pertinent information and establishes program goals for eligible clients;
• Refers applicants to other agencies if not appropriate for program.

• Develops intake and case plans for client;
• Instructs clients in completing necessary paperwork including goals and/or budget forms;
• Completes orientation check-off form and obtains release of information forms when appropriate;
• Completes social history on new clients each week.

• Prepares and maintains case records and logs on all assigned clients;
• Ensures the accuracy and completeness of the same;
• Enters pertinent information into the established Homeless Management Information System (HMIS).

• Mets regularly with clients to discuss and evaluate their progress;
• Prepares accurate and up-to-date records documenting the same;
• Receives incident reports and enforces disciplinary actions for infractions of the house guidelines.

• Plans, coordinates, and/or facilitates life management classes to assist clients in obtaining skills that will enable them to functionally cope with their environment;
• Obtains speakers and workshop presenters as needed.

Physical Requirements & Working Conditions

• Ability to meet attendance requirements.
• Ability to read, write, and communicate the English language.
• Ability to communicate clearly and effectively both orally and in writing.
• Ability to think clearly and quickly in order to maintain control of client caseload.
• Ability to effectively and efficiently work on multiple cases at the same time without becoming frustrated or disorganized.
• Limited amount of physical effort required associated with walking, standing, lifting and carrying objects up to 50 lbs on occasion.
• Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.
• Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

Employee Benefits

• Beginning October 1st, 2026, Medical, Dental & Vision and more will be available.

Education And Experience

• Two years of college coursework from an accredited college or university in Social Work, Behavioral Science, or a related field,
• AND Two years experience working in a social or public service environment with experience assisting the public,
• OR any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Licenses And Certifications

• Valid State Driver’s License

Equal Opportunity Employer

• Veterans | Disabled