Social Services Assistant

About the role

Social Services Assistant Location: Ellisville, MO
Gambrill Gardens is a garden-style community comprised of 297 apartment homes for seniors. We are looking for a compassionate & motivated individual who is willing to uphold our community to the highest standards and help improve the quality of life of our residents.

Essential Functions and Responsibilities

• Conduct semi-annual and annual Intake, ADL, and Individual Assessments.
• Maintain awareness of local, state, and federal benefit programs and eligibility criteria.
• Understand Medicare and Medicaid basics and assist residents with benefit applications.
• Communicate with residents and their families to ensure Activities of Daily Living needs are being met.
• Develop knowledge of federal, state, and local senior-focused resources, including entitlement programs supporting independent living.
• Research and provide monthly programs - Assist the Service Coordinator (SC) in providing and coordinating ongoing educational programming, wellness presentations, and on-site events that empower residents and promote self-sufficiency.
• Gain and share knowledge of available resources to support residents’ immediate needs as requested and directed by the resident or when intervention is necessary.
• Visit neighboring senior living communities to learn about all levels of care, including Independent Living, Assisted Living, RCF, Skilled Nursing, and Memory Care.
• Maintain a positive, team-focused working relationship with housing management and all departments within Gambrill Gardens.
• Report any suspected abuse, neglect, or exploitation in accordance with state regulations and ethical standards.
• Report lease violations to Management.
• Refrain from providing direct services to residents; may assist the SC with limited case management when authorized by the resident.
• Aid the SC in maintaining a comprehensive resource directory for the community.
• Document resident interactions in compliance with HUD standards and requirements.
• Uphold resident privacy and confidentiality with limited exceptions.

Qualifications

• Minimum of a bachelor’s degree in gerontology, social work or related field.
• Minimum of 2 years of administrative experience preferably in a social/human services setting.
• Informed of legal liability issues relevant to the provision of social services to at-risk populations.
• Sincere commitment and passion to serve an elderly population characterized by physical, functional, social and cognitive challenges.
• Strong written and verbal communication skills, and the ability to problem-solve, educate and advocate for vulnerable adults.
• Excellent organizational skills and knowledge of MS Office and experience with Excel spreadsheets is required.