Social Services Assistant

Responsibilities

• Collaborate with residents and their families to establish goals and develop plans that promote independence, self-care, and overall well-being.
• Provide medically related social services to support each resident's physical, mental, and psychosocial needs.
• Assess social, family, psychological, and emotional needs and assist with care plan development.
• Offer emotional support and guidance to residents and families coping with illness, disability, adjustment challenges, grief, and loss.
• Participate in discharge planning and coordinate referrals with appropriate community resources.
• Interview residents, guardians, and sponsors to obtain necessary admission information and documentation.
• Maintain accurate records of bed availability.
• Process resident admissions, transfers, and discharges in compliance with established policies and procedures.
• Prepare and maintain resident identification records in accordance with facility policies and procedures.
• Provide admission packets, including resident rights, privacy notices, and admission agreements.

Requirements

• A high school diploma or equivalent required.
• Previous experience in a skilled nursing facility and familiarity with PointClickCare (PCC) preferred, but not required.
• Ability to work effectively in a fast-paced environment while managing multiple priorities.
• Strong communication and interpersonal skills with the ability to build positive relationships with residents, families, and team members.
• Ability to assess social, family, psychological, and emotional needs and contribute to appropriate care planning.
• A compassionate, empathetic, and resident-focused approach to care.

Benefits

• Competitive compensation.
• Comprehensive medical, dental, and vision benefits for full-time employees.
• 401(k) retirement plan.
• Paid Time Off (PTO).
• Employee recognition, rewards, and bonus opportunities.
• Ongoing training, professional development, and career growth opportunities.