Social Services Assistant

About the role

We seek compassionate and thoughtful individuals who share our passion for exceptional care in senior living. Normandy Nursing Center partners with a vast network of skilled nursing centers across two states to support our small team environment of caring professionals with the resources and benefits of a large enterprise.

Responsibilities

• Affirms that social service/discharge planning activities are integrated and coordinated within the hospital system by effective communication at all levels.
• Develops specific, measurable, realistic plans and objectives, which enhance social service delivery.
• Performs a psychosocial assessment and reassessment on all residents.
• Demonstrates knowledge of clinical social work and discharge planning.
• Interprets and promotes residents' rights and the "Residents' Bill of Rights."
• Interacts professionally with resident/family and involves resident/family in the formation of the plan of care.
• Collaborates in resident care and performance improvement activities.
• Works to maximize facility census, implements an effective streamlined admissions process on a 24 hour, seven (7) days a week basis, and ensures a high level of resident satisfaction.
• Conducts tours of facility for prospective residents/families.
• Receives resident referrals.
• Tracks pre-admission referral activity daily.
• Assists with arrangements and confirmation of all admissions.
• Screens potential admissions to the facility for the following: level of care appropriateness, financial payment source, length of stay and (short- or long-term care).
• Ensures proper completion, signing, and distribution of paperwork.
• Completes financial assessments.
• Maintains working relationships with referring community agencies.
• Promotes public relations of the facility to outside community and other healthcare.

Qualifications

• Bachelor's degree in social work is preferred.
• Current state clinical social work licensure is required.
• Short term rehab experience is preferred.
• Two years of experience in Social Services background or a behavioral setting is preferred.
• Able to work cooperatively as a member of a team.
• Candidates must maintain a working email address and phone number for employer communication.
• Able to communicate effectively in English, both verbally and in writing.
• Bilingual preferred.
• Basic computer skills / knowledge.