Social Services Assistant

About the role

Normandy Nursing Center seeks compassionate and thoughtful individuals to join our team. We partner with skilled nursing centers to support a small team environment of caring professionals with the resources and benefits of a large enterprise.

Responsibilities

• Affirms that social service/discharge planning activities are integrated and coordinated within the hospital system through effective communication at all levels.
• Develops specific, measurable, realistic plans and objectives to enhance social service delivery.
• Performs psychosocial assessments and reassessments on all residents.
• Ensures resident safety and reduces the likelihood of medical/health care errors by optimizing the environment of care.
• Interprets and promotes residents' rights and the "Residents' Bill of Rights" with the Administrator.
• Interacts professionally with resident/family members and involves them in the formation of the plan of care.
• Coordinates and directs Social Service/Discharge Planning Department activities to ensure resident needs are met and facility policies are followed.
• Collaborates with other departments to improve resident care and performance.
• Plans, assesses, coordinates, and determines the services needed by prospective residents for admission to the facility.
• Maximizes facility census, implements an effective admissions process, and ensures high resident satisfaction.
• Conducts tours of the facility for prospective residents/families.
• Receives resident referrals and tracks pre-admission referral activity daily.
• Assists with admissions arrangements and confirmations, screens potential admissions, and ensures proper paperwork completion.
• Expedites the assessment and admissions process in an assertive manner.
• Maintains working relationships with referring community agencies.
• Promotes the facility’s public relations within the outside community and other healthcare settings.

Qualifications

• Bachelor's degree in social work is preferred.
• Current state clinical social work licensure is required.
• Short-term rehab experience is preferred.
• Two years of experience in Social Services background or a behavioral setting is preferred.
• Candidates must maintain a working email address and phone number for employer communication.
• Able to communicate effectively in English, both verbally and in writing.
• Bilingual preferred.
• Basic computer skills/knowledge.