Social Services and Admissions Coordinator

About the role

Join Laurelwood Health Care Center, where compassion feels like family. We are seeking a compassionate, reliable Admissions Coordinator & Social Services Director to join our care team in Jackson, Tennessee.

Responsibilities

• Work with the Intake department on referral review, ensuring timely processing.
• Verify all insurances and start authorizations as needed.
• Maintain a working knowledge of community practices related to payor and hospital contracts.
• Communicate with referral sources regarding referral status and with residents and family members to complete paperwork.
• Work with the interdisciplinary team to prepare rooms, order equipment, and accommodate resident needs for potential admissions.
• Oversee the development, implementation, supervision, and ongoing evaluation of the Social Services Department.
• Meet with and assist residents and their families with medically related services, grievances, or other placement needs to maintain the highest quality of care.
• Complete assessments and participate in comprehensive care plans.
• Facilitate residents’ safe transition upon discharge and arrange transportation for appointments or other scheduled events.
• Maintain confidentiality of protected health information, including verbal, written, and electronic communications.
• Perform all other assigned tasks as directed by the Administrator, Director of Nursing, or corporate team.

Requirements

• A minimum of a bachelor’s degree in social work or another human services field such as sociology, gerontology, special education, rehabilitation counseling, or rehabilitation (preferred).
• 1 year of supervised social work and/or related experience in healthcare.
• Admissions or related experience in healthcare.

Benefits

• DailyPay – Get paid when you need it.
• Paid Time Off (PTO).
• Medical, Dental & Vision – Comprehensive coverage.
• Free Life Insurance & 401(k) with company match.
• Supportive team environment.
• Employee recognition programs.