Social Service Supervisor I - Department Promotional - Aging and Adult Services

The examination is a Department Promotional Examination open to eligible employees of the Kern County Aging and Adult Services.

Examination Schedule

• Written Examination: September 25, 2026
• Oral Examination: Qualified candidates will be notified 5 business days prior to the exam

Examination Components

Written Examination (Weight 40%)

• County policies and procedures regarding personnel and disciplinary matters
• Current supervisory practices
• Socioeconomic factors affecting employability
• Principles of individual and group behavior
• Program benefits and requirements
• Services and resources provided through other governmental agencies and community-based organizations
• Effective public speaking and public relations methods
• Techniques in interviewing and documentation
• Laws, rules, and regulations governing the operations of the public welfare agency or, if applicable, aging agency, on the federal, state, and local level
• Performing in a leadership role and motivating subordinates

Oral Examination (Weight 60%)

• Appraisal of training, experience, interest, and personal fitness for the position

Applicants must attain at least a 70% score on each phase of the examination process. If the number of applicants successful on the written exam is insufficient to merit an oral exam, the written exam shall be weighted 100%.

Minimum Qualifications/Employment Standards

• Graduation from an accredited college or university with a Bachelor's degree which includes a minimum of 12 semester or 20 quarter units in behavioral science, and three (3) years of experience equivalent to a Social Service Worker in the Kern County classification system, of which one (1) year must have been at the level of SSW II or higher.
• OR
• Graduation from an accredited college or university with a Bachelor's degree and six (6) months experience equivalent to a Human Services Technician II, Employment Counselor II, Program Technician, Program Specialist II or Job Developer II, in the Kern County classification system AND three (3) years of experience equivalent to a Social Service Worker in the Kern County classification system, of which one (1) year must have been at the level of SSW II or higher.

Qualifying case management/work experience must include:

• Responsibility for a caseload
• Development of service/care treatment plans
• Monitoring compliance through home calls, field calls, and other personal contact
• Modification of service/care treatment plans as needed/required
• Authority to impose/recommend sanctions for noncompliance, impacting benefits or services

Possession of a valid Class C California driver's license is required. Incumbents must have the ability to travel to designated locations.

Appointees are subject to fingerprinting for the purpose of a criminal record check, as authorized by Section 16501 of the California Welfare and Institutions Code and Section 11105.3 of the California Penal Code, or higher level of background check as required by Department/Program.