Social Security Disability Case Manager

Responsibilities

• Gather required documentation and information from clients to support their claims.
• Provide guidance and support to clients throughout the claims process which can be lengthy.
• Advocate on behalf of clients to ensure that their claims are processed accurately and efficiently.
• Communicate with social security administration officials to resolve any issues or discrepancies that may arise.
• High call volume
• Keep detailed records of client interactions and claim status updates.
• Stay up-to-date on changes to social security policies and procedures.

Qualifications

• Bachelor's degree in social work, psychology, or a related field (preferred).
• Previous experience working with social security claims or similar benefits programs.
• Strong interpersonal and communication skills.
• Ability to empathize with clients and provide compassionate support.
• Excellent organizational skills and attention to detail.
• Proficiency in Google Suite and other relevant software programs.
• Ability to work independently and as part of a team.
• Knowledge of social security policies and procedures (preferred).

Benefits

• Remote first policy
• Large responsibility from the start
• The ability to ascend within the company
• A team of creative, transparent entrepreneurs driven to accomplish our mission

Pay

The pay range for this role is: 20 - 28 USD per hour (Remote )

Schedule

40 hours a week, limited overtime

Business Operations

Remote (New York, New York, US)