Social Media Intern

About the role

At LMCU, you'll find more than just a job - discover a fulfilling career where your contributions truly matter. Join our talented team at Lake Michigan Credit Union and discover the difference an employer who puts people first can make in your career and life.

Location: Grand Rapids, MI | Status: Part-time, Hourly | Workplace: Fully On-Site

Responsibilities

• Monitor and respond to social media messages, comments, and reviews including Google, BBB, and app reviews, in a timely, professional, and brand‑aligned manner.
• Assist with day‑to‑day management of organic social media channels including monitoring social listening tools to track engagement, sentiment, and emerging trends.
• Gather, compile, and maintain weekly and monthly social media performance reports.
• Support light content creation in collaboration with the design team including graphics, captions, and templates.
• Draft, organize, and maintain social content libraries and schedule assets.
• Publish entry‑level organic social media posts according to brand guidelines and approvals.
• Track platform updates, social trends, and competitor activity to inform content planning.
• Support increased campaign volume by executing repeatable production and engagement tasks.
• Ensure accuracy, consistency, and adherence to brand and compliance standards across all social outputs.

Qualifications

• College student at freshman, sophomore, junior, senior, or master level status, or a recent college graduate within the last 3 months.
• Major in Marketing, Advertising, Communications, Public Relations, Journalism, Digital Media, or a related field.
• 3.0 GPA or greater preferred.
• Experience creating social content and familiarity with major social platforms (including Meta's Facebook, Instagram, TikTok, YouTube, LinkedIn, and X) preferred.