Social Media & Influencer Coordinator

Our Milwaukee-based agency client is seeking a Social Media & Influencer Coordinator to join their team full-time. This hybrid role requires 3 days a week on-site in the Third Ward.

About the Role

This position supports the day-to-day execution of organic social media and influencer marketing initiatives for assigned client accounts. Working from approved strategies, you will coordinate content, engage online communities, support influencer partnerships, and maintain organized workflows across multiple accounts. This is an execution-focused role that collaborates closely with the Social Strategist and Head of Strategy.

Responsibilities

Social Media

• Execute approved social media strategies across multiple client accounts
• Schedule and publish content across platforms
• Monitor and respond to comments, messages, and community interactions while maintaining each client's brand voice
• Escalate customer service issues or sensitive conversations as needed
• Assist with monthly content organization and publishing calendars
• Monitor platform updates, algorithm changes, and emerging features; share relevant insights with the team
• Assist with social reporting and gather performance metrics
• Support content planning for client calendars, including flagging content opportunities from trends or community management
• Support the Social Strategist and Head of Strategy with research, campaign execution, and special projects

Influencer Marketing

• Source and research creators based on approved campaign strategy in collaboration with the Director of Accounts & Strategy
• Conduct influencer vetting and maintain creator databases
• Manage outreach, follow-up communication, and relationship building
• Coordinate contracts, product shipments, deadlines, and content approvals
• Review submitted content against campaign briefs before strategist/client review

Qualifications

• 2-3 years of experience in a social media or influencer marketing role
• Experience managing multiple brands or projects simultaneously
• Strong written communication skills, including copywriting experience
• Familiarity with Instagram, TikTok, Facebook, LinkedIn, Pinterest, and YouTube
• Experience with social scheduling platforms (HeyOrca and Hootsuite preferred)
• Experience with influencer platforms (Upfluence preferred)
• Experience using project management software such as Workamajig or similar tools
• Bachelor's degree in Marketing, Communications, Public Relations, or a related field (preferred)

Success Metrics

• Keep social calendars running smoothly across multiple clients
• Build positive relationships with influencers and creator partners
• Ensure campaigns launch on time and stay organized

Benefits

• Flexible PTO
• Medical insurance eligibility after 60 days
• HSA with employer contribution

This position may have access to client or customer systems, confidential, or proprietary information. It requires close collaboration in a team environment.