Social Media & Digital Operations

Social Media and Digital Operations Specialist

We are seeking a Social Media and Digital Operations Specialist who thrives in a fast-paced environment. The ideal candidate will have a strong background in social media management, digital marketing, and a passion for creating and maintaining a flawless online presence.

Key Responsibilities

• Create and maintain social media pages across multiple platforms (e.g., Facebook, Instagram, LinkedIn)
• Update and manage content, ensuring alignment with brand guidelines and business objectives
• Schedule and push out content according to the editorial calendar
• Keep website content current, including regular updates to pages, blogs, and news sections
• Manage online directory listings to ensure accurate and consistent information across platforms
• Monitor and respond to online reviews and feedback
• Liaise with external vendors and service providers, including website developers, CRM solution providers, and digital marketing agencies
• Coordinate updates, upgrades, and troubleshooting for digital platforms
• Ensure the CRM is up to date with relevant information for marketing campaigns
• Analyze data from digital platforms to inform strategy and improvements
• Assist in the implementation of digital marketing campaigns and track their effectiveness
• Provide administrative support for digital operations as needed

Required Skills & Qualifications

• Bachelor's degree in Marketing, Communications, Digital Media, or related field
• 2+ years of experience in social media management, digital marketing, or a similar role
• Proven track record of managing digital platforms and coordinating with vendors
• Proficient in using social media management tools (e.g., Hootsuite, Buffer) and CMS platforms (e.g., WordPress, Wix)

Skills and Abilities

• Strong organizational and project management skills
• Excellent written and verbal communication skills
• Ability to multitask and prioritize in a fast-paced environment
• Analytical mindset with a focus on continuous improvement
• Knowledge of SEO and online marketing best practices
• Basic graphic design skills (e.g., Canva, Adobe Spark) are a plus

Benefits

• Full Remote Work Environment
• Company Equipment Provided
• Paid Time Off (Vacation & Holiday)
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k with match)
• Life Insurance (Voluntary, Family & AD&D)
• Short Term & Long-Term Disability (Voluntary)
• Flexible Spending Account