Jobs · Marketing

Social Media Community Manager

Ylopo · Phoenix, AZ · 2 mo ago
RemoteRemoteMarketingFull-time

Role Overview

We are looking for someone who lives and breathes social media, AI tools, content creation, and online community engagement.

Responsibilities

  • Content Creation & Social Posting
    • Turn client interviews and video testimonials into:
      • social posts
      • captions
      • quote graphics
      • thumbnails
      • transcripts
      • short-form clips
      • carousels
      • LinkedIn posts
      • YouTube descriptions/titles
      • Publish and schedule content across:
        • TikTok
        • YouTube
        • Threads
        • X/Twitter
        • Maintain organized content calendars and publishing schedules
        • Repurpose long-form content into multiple short-form assets
    • AI-Assisted Content Production
      • Use AI tools such as:
        • ChatGPT
        • Claude
        • Gemini
        • Perplexity
        • Canva AI
        • CapCut
        • other AI-powered creative tools
        • Create graphics, thumbnails, captions, summaries, and post variations using AI
        • Build efficient workflows for scaling content production
        • Stay current on emerging AI content tools and trends
      • Community Management & Brand Monitoring
        • Monitor social platforms for:
          • brand mentions
          • client mentions
          • engagement opportunities
          • comments and conversations
          • Help engage with the community across platforms
          • Surface client wins, testimonials, and noteworthy moments to the marketing team
          • Help strengthen relationships within the Ylopo community
        • Ambassador Coordination & Accountability
          • Work alongside Ylopo ambassadors, influencers, and internal contributors
          • Help ensure agreed-upon content is being posted consistently
          • Track posting activity and participation
          • Follow up with ambassadors and team members when deliverables are missing
          • Maintain organized reporting around participation and activity levels
          • Help coordinate collaborative content initiatives across teams
        • Reporting & Analytics
          • Track social performance metrics and engagement trends
          • Help identify which content formats are performing best
          • Organize reporting dashboards and posting accountability
          • Help leadership understand:
            • what’s working
            • what’s underperforming
            • where opportunities exist
            • Ensure projects and campaigns stay on track

    Requirements

    • Strong understanding of major social media platforms
    • Experience growing and managing social accounts
    • Familiarity with AI/LLM tools for content creation
    • Strong written and verbal communication skills
    • Hightly organized and detail-oriented
    • Comfortable managing multiple moving pieces simultaneously
    • Ability to work quickly and efficiently
    • Strong follow-through and accountability skills
    • Familiarity with residential real estate industry trends and terminology
    • Team-oriented and easy to work with

    Preferred Experience

    • Experience editing short-form video content
    • Experience with Canva, CapCut, Adobe Express, or similar tools
    • Experience with social scheduling/reporting tools
    • Familiarity with influencer or ambassador coordination
    • Understanding of viral/social-first content strategies
    • Experience repurposing content at scale

    What Success Looks Like

    The ideal person for this role:

    • Keeps projects moving without needing constant oversight
    • Uses AI to dramatically improve efficiency and output
    • Understands how to create authentic, engaging content
    • Notices when things are slipping through the cracks
    • Helps create accountability without creating friction
    • Can coordinate across multiple people and departments
    • Understands how different social platforms work
    • Can turn one piece of content into dozens of usable social assets

    About Us

    Ylopo, LLC is a rapidly growing marketing and technology company providing internet marketing services and proprietary lead generation and engagement software to successful real estate agents across the country.

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