SME - Network LAN/WAN

About the role

The Telecom/Network Engineer will design, configure, manage, troubleshoot, support and implement the Telecom/Network Infrastructure. Will also perform limited project management with some coordination of efforts by various support staff. Communicates project status to project proponents.

Responsibilities

• Under general supervision, participates in decisions on technical direction, architecture design, and product selection for the enterprise telecom/data network.
• Assists with the deployment of telecom/network technology.
• Exercises independent judgment.
• Under general direction works on complex technical issues.
• Provides input to short and long-term section strategy and budget planning.
• May be required to perform some of the duties of Telecom/Network Specialist.
• Receptive to new ideas and to learning new technologies.
• Plans and leads small projects and performs project management coordinating the efforts of internal and external staff with the customer and business needs.
• On occasion oversees projects and tasks assigned to project team members and may be asked to provide input to their evaluations.
• Occasionally works under stressful conditions, participating in implementations and troubleshooting efforts that may have significant patient care and/or financial impact to the organization.
• May be asked to represent Telecommunications and Networks to committees at Mayo.

Skills

• Expert knowledge of telecom/network concepts and 7-layer OSI model is required.
• Knowledge of basic telecom/network management and monitoring tools.
• Basic understanding of desktop and server operating systems is desirable.
• Must be able to work with minimum direction and able to work effectively in a team environment.
• Must be customer focused and possess excellent communications and interpersonal skills to interact with a variety of personnel at various levels within and outside the institution.
• Good organizational and time management skills are required to handle the workload and track the various projects going on simultaneously.
• Solid analytical skills are also a necessity.

Qualifications

• Bachelor’s degree in a technical discipline with a minimum of two (2) years of professional technical work experience.
• OR Associate’s degree with a minimum of four (4) years of professional technical work experience.
• OR Minimum of (6) years professional technical work experience required for individuals without a degree.