Jobs · Management

SME Consultant - Data Center Maintenance

Interplay Learning · United States · 6 mo ago
RemoteRemoteManagement$50–$75/hrFull-time

Awards & Recognition

  • 2025, Forbes, America’s Best Startup Employers
  • 2025, Inc. 5000, Fastest-Growing U.S. Companies
  • 2024, Best Midsize Places to Work In Austin
  • 2024, Facilitiesnet Readers' Choice Award Winners for Software
  • 2024, AHR Expo Innovation Awards Winners for Software

Interplay Learning Ethos

At Interplay, we love what we do. We embrace our daily challenge to push technological limits to invent better ways to make learning easier and training more powerful. We attract passionate people and invite spirited discourse. We celebrate that our jobs fit our lives, not the inverse. We are uncompromising in our belief that together: we can build better training, build better careers and build better lives for customers and our team.

Position: SME Consultant (Data Center)

Please note this is an hourly contract position with variable hours and is not eligible for company benefits. Work is 100% remote. Some availability during business hours is needed to attend scheduled Zoom meetings.

Pay

$50-75/hr (1099)

Position Overview

Award-winning Interplay Learning, including Industrial Training International (ITI), is revolutionizing workforce development through immersive learning solutions. Leveraging instructor-led training, online simulations, AI, and VR, Interplay helps organizations and educational institutions upskill faster, reduce risk, and increase operational readiness. With nearly 600,000 people trained, Interplay is shaping the future of workforce development, building better careers and better lives.

Why this position?

  • Flexible work hours, remote work
  • Use your expertise to make an impact and provide education
  • Collaborative, supportive team

Responsibilities

  • Advise internal teams on industry dynamics and best practices
  • Use your expertise to support content development for VR simulations and eLearning videos
  • Advise on malfunctions for simulations
  • Develop and assist in the creation of procedure guides
  • Write and record voiceover scripts and screencasts for videos
  • Generate valid and reliable test questions/knowledge checks
  • Develop fault scenarios
  • Review courses for accuracy

Qualifications

  • Extensive knowledge of the following subject matter: - Data Center Infrastructure - Data Center Safety and Operations - Data Center Maintenance - Operation, Maintenance, Troubleshooting of CRAC Units
  • Teaching or training experience is preferred
  • Organized and communicative with the team
  • Desire and ability to collaborate with designers and developers and respond to queries and feedback within 1-2 business days

Requirements

  • Extensive knowledge of subject matter
  • Systematic approach to troubleshooting
  • Research skills
  • Teaching, training or mentoring experience is ideal
  • Computer skills - G-Suite (Google Docs, Sheets, Slides)
  • Camtasia (video tutorial and presentation software), will teach
  • Writing skills for knowledge checks and procedure guides
  • Availability during business hours to attend scheduled Zoom meetings

Equal Employment Opportunity

Interplay Learning is committed to providing equal employment opportunity (EEO) to all qualified employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, pregnancy, marital status, gender identity or expression, status as a veteran, or any other legally protected characteristic or activity in accordance with applicable federal, state and local laws.

Application Process

We may ask you to record a video intro for the hiring team if your application looks like a potential match. Instructions will be sent.

Location

Remote (United States)

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