SmartMeter Operations Analyst
Axelon Services Corporation · Concord, CA · 1 wk ago
HybridManagement$70–$90/hrOther
Pay Rate: $70 - $90 per hour • Duration: 4 Months • Work Mode: Hybrid • Location: Concord, CA
Responsibilities
- Monitor, analyze, troubleshoot, and resolve Smart Meter operational issues.
- Support Smart Meter devices, Itron systems, MDMS, RF/wireless communications, relays, access points, and network infrastructure.
- Perform root cause analysis and support outage, incident, and escalation management.
- Partner with IT, business teams, vendors, and contractors to maintain system performance and reliability.
- Support project implementations, system upgrades, testing, and deployments.
- Participate in design reviews, UAT, equipment evaluations, and technology trials.
- Document processes and provide knowledge transfer, training, and technical guidance to team members.
Requirements
- Experience supporting electric Smart Meter / AMI environments.
- Hands-on experience with Itron technologies.
- Knowledge of Smart Meters, Access Points, Relay Devices, RF/Wireless Communications, Data Networks, and Meter Data Management Systems (MDMS).
- Strong troubleshooting and analytical skills.
- Utility industry experience.
Preferred Skills
- Experience with Smart Grid.
- Experience supporting field communications infrastructure.
- Experience with relay lifecycle or large-scale device management.