Smart Home Sales Technician- Hudson, OH

About the role

Vivint Smart Home, an NRG‑owned company, is a leading smart home provider dedicated to creating smarter, safer and more sustainable homes. As a Smart Home Sales Technician you will combine consultative sales, smart‑home expertise and exceptional customer service to help customers create a more connected home.

Responsibilities

• Meet customers in homes, retail locations and events.
• Recommend personalized smart‑home, security and automation solutions.
• Generate leads, follow up with prospects and close sales.
• Install, service and troubleshoot Vivint smart‑home equipment.
• Educate customers on how to use their system.
• Represent Vivint professionally in the field, in retail environments and in the communities we serve.

Requirements

• Strong communication and customer‑service skills.
• Sales mindset with the ability to build trust, uncover needs and ask for the sale.
• Comfort learning and using smart‑home technology.
• Valid driver’s license and good driving record.
• Ability to pass post‑offer background and licensing requirements as applicable by law.
• Preferred experience in sales, retail, B2C, home services, security, cable/satellite, solar, construction, pest control, automotive or other field‑service roles.
• Physical ability to lift and carry up to 45 lb.
• Ability to climb ladders up to 14 ft (including while carrying tools) and meet weight‑capacity requirements for company‑approved ladders (375 lb).
• Comfort bending, kneeling, standing and walking for extended periods, and working in confined spaces such as attics.
• Ability to work in retail environments, including standing, walking and engaging customers.
• Commitment to safety: conduct a safety analysis of every home to ensure a safe workplace for employee and customer.

Compensation

Hourly base pay plus performance‑based commissions and incentives, with uncapped earning opportunity through consultations, upgrades, referrals and new‑customer sales. Paid training in sales, products, installation and service; training hourly pay is higher than post‑training pay to provide a buffer while you build your pipeline.

Benefits

• Company vehicle, gas card, all tools, phone and tablet provided for work use.
• 10 paid holidays.
• 2 weeks paid time off.
• 401(k) with 6 % match.
• Employee Stock Purchase Program.
• Employee pricing on smart‑home equipment.

Schedule

Structured four‑day workweek, including weekends, with flexibility to support customer and retail sales opportunities.

Perks

• Opportunity to earn a yearly company‑paid incentive trip for you and a guest.