Smart Home Sales Technician- Avon, OH

About the role

Smart Home Sales Technicians are high‑performing sales professionals who combine consultative sales, smart‑home expertise, and exceptional customer service to help customers create smarter, safer, and more connected homes. They meet customers in homes, retail locations, and events, generate new business, and support the complete customer experience from consultation through installation and ongoing service.

Responsibilities

• Meet customers in homes, retail locations, and events.
• Recommend personalized smart‑home, security, and automation solutions.
• Generate leads, follow up with prospects, and close sales.
• Install, service, and troubleshoot Vivint smart‑home equipment.
• Educate customers on how to use their system.
• Represent Vivint professionally in the field, retail environments, and the community.

Requirements

• Strong communication and customer‑service skills.
• Sales mindset with the ability to build trust, uncover needs, and ask for the sale.
• Comfort learning and using smart‑home technology.
• Valid driver’s license and good driving record.
• Ability to pass post‑offer background and licensing requirements as applicable by law.
• Preferred experience in sales, retail, B2C, home services, security, cable/satellite, solar, construction, pest control, automotive, or other field‑service roles.

Physical Requirements

• Ability to lift and carry up to 45 lb.
• Ability to climb ladders up to 14 ft, including while carrying tools and meeting weight‑capacity requirements (375 lb) for company‑approved ladders.
• Comfort bending, kneeling, standing, and walking for extended periods.
• Ability to work in confined spaces such as attics.
• Ability to work in retail environments, including standing, walking, and engaging customers.

Compensation and Benefits

• Hourly base pay plus performance‑based commissions and incentives (uncapped earning opportunity).
• Paid training in sales, products, installation, and service; training hourly pay is higher than post‑training pay.
• Company vehicle, gas card, all tools, phone, and tablet provided for work use.
• 10 paid holidays.
• 2 weeks paid time off (PTO).
• 401(k) with 6 % match.
• Employee Stock Purchase Program.
• Employee pricing on smart‑home equipment.

Schedule

Structured four‑day workweek, including weekends, with flexibility to support customer and retail sales opportunities.

Perks

• Opportunity to earn a yearly company‑paid incentive trip for you and a guest.