Small Format Team Leader

Starting pay range: $25.00–$27.00 per hour. Full pay range: $25.00–$42.50 per hour. Pay is based on labor markets, education, work experience, and certifications.

Benefits

• Comprehensive health benefits (medical, vision, dental, life insurance) for eligible team members and dependents
• 401(k) retirement plan
• Employee discount
• Short-term and long-term disability coverage
• Paid sick leave
• Paid national holidays and paid vacation

For more details, visit Target’s benefits page.

About the role

Working at Target means helping all families discover the joy of everyday life. In this Small-Format Team Leader role, you’ll ensure a consistent guest experience by overseeing product availability, accuracy, pricing, and signing in our smallest-format stores. You’ll lead a team in operations, process efficiency, and guest service while supporting sales goals and business priorities.

Responsibilities

• Deliver a consistent, easy, inspiring, and friendly guest experience by training and holding team members accountable to Target’s service standards.
• Review guest, financial, and team metrics to identify opportunities, drive improvements, and celebrate wins.
• Plan and execute daily/weekly workloads to meet department and store sales goals, including merchandising, pricing, promotions, and sales-floor displays.
• Ensure product is in stock, accurately priced, and properly signed on the sales floor.
• Manage inventory, including receiving, stocking, and maintaining accuracy in assigned department(s).
• Assign tasks to team members based on workload and guest traffic, aligning with weekly/monthly priorities.
• Lead fulfillment operations (pick, pack, and ship) as applicable for your location.
• Participate in team onboarding, training, and development to close skill gaps.
• Set clear goals, hold team members accountable, and foster an inclusive, ethical, and safe work environment.
• Assume store-level leadership on duty (LOD) responsibilities, including addressing emergencies and compliance needs.
• Support guest services such as cashiering, order pickup (OPU), and Drive Up (DU) while maintaining compliance with laws and policies.
• Model and enforce safety, security, and operational best practices, including physical security processes and merchandise protection strategies.

Requirements

• Must be at least 18 years of age or older.
• High school diploma or equivalent.
• Previous retail experience preferred but not required.
• Ability to lead, develop, and hold team members accountable.
• Willingness to work a variable schedule, including nights, weekends, holidays, and closing shifts.
• Flexibility to adapt to changing business needs; full-time role with no guaranteed 40 hours per week.
• Capability to work in varying temperatures, humidity, and other environmental conditions.
• Ability to remain mobile for the duration of a shift (shift length may vary).

Skills

• Guest service fundamentals and experience building a guest-first culture.
• Retail business knowledge, including sales trends, inventory management, and pricing strategies.
• Process improvement and workload efficiency.
• Leadership skills, including interviewing, coaching, evaluating, and retaining talent.
• Effective communication and ability to work independently or as part of a team.
• Proficiency in learning and adapting to current technology (e.g., handheld scanners, frequency devices).
• Ability to handle cash register operations, interpret reports, and manage workload priorities.
• Physical ability to frequently lift or move merchandise up to 15 pounds and occasionally up to 44 pounds without assistance.
• Capability to climb ladders and access all areas of the store to respond to guest or team member needs.