Small Format Team Leader

Pay range: $21.75 – $37.00 per hour. Starting range is $21.75 – $23.75. Actual pay is based on labor markets, education, experience, and certifications.

Benefits

• Comprehensive health benefits (medical, vision, dental, life insurance) for eligible team members and dependents
• 401(k) retirement plan
• Employee discount
• Short-term and long-term disability coverage
• Paid sick leave, national holidays, and vacation

About the role

As a Small Format Team Leader, you’ll ensure a consistent guest experience in Target’s smallest-format stores by keeping product in stock, accurately priced, and properly signed on the sales floor. You’ll lead a team of hourly team members, overseeing operations, process efficiency, and guest service while driving sales and meeting business priorities.

Responsibilities

• Deliver a guest-first culture by training, coaching, and holding team members accountable for Target’s guest experience commitments.
• Review guest, financial, and team metrics to identify opportunities, align on execution, and celebrate wins.
• Plan daily/weekly workload to meet department and store sales goals, including merchandising, pricing, promotions, and sales-floor displays.
• Maintain stock levels, inventory accuracy, and execute product arrangement, pricing, and promotional signing for assigned department(s).
• Assign tasks to team members based on workload and guest traffic, ensuring alignment with weekly/monthly priorities.
• Lead fulfillment operations (pick, pack, ship) as applicable for your location.
• Participate in team onboarding, training, and development to close skill gaps.
• Set clear goals, hold team members accountable, and foster an inclusive, ethical, and safe work environment.
• Model and enforce safety and compliance standards, including physical security processes and merchandise protection.
• Assume store-level leadership on duty (LOD) responsibilities, including emergency response and compliance needs.
• Support guest services (e.g., back-up cashier, order pick-up, Drive Up) while maintaining compliance with federal, state, and local laws (e.g., adult beverage regulations).

Requirements

• Must be at least 18 years of age or older.
• High school diploma or equivalent.
• Previous retail experience preferred but not required.
• Ability to lead, develop, and hold others accountable.
• Adaptability to current technology needs (e.g., handheld scanners, frequency devices).
• Work independently and collaboratively in a fast-paced environment.
• Manage workload and prioritize tasks effectively.
• Welcoming attitude and strong communication skills.
• Ability to remain focused and composed under pressure.
• Access all store areas to respond to guest/team member issues.
• Interpret instructions, reports, and information accurately.
• Handle cash register operations as needed.
• Climb ladders and move merchandise safely, including frequently lifting up to 15 pounds and occasionally up to 44 pounds without assistance.
• Flexible availability (nights, weekends, holidays, closing shifts, and peak shopping times).
• Reliable and prompt attendance; full-time role but hours may fluctuate based on business needs (no guaranteed 40 hours/week).
• Ability to work in varying temperatures, humidity, and other environmental conditions (e.g., Drive-Up, carryout).
• Remain mobile for the duration of scheduled shifts (shift length may vary).