Slot Technician - Slot Operations

The Slot Technician II is responsible for performing a wide variety of diagnoses and repairs of slot machines, with infrequent assistance; possesses extensive knowledge of both mechanical and electronic aspects of slot machine repair; provides training or assistance to lesser experienced technicians.

Responsibilities

• Assumes responsibilities of Supervisor Slot Manager in the supervisor’s absence as assigned.
• Helps coordinate and lead slot floor moves and shift assignments.
• Coordinates Special Projects as assigned.
• Ensures the overall smooth operation of all slot related equipment.
• Keeps slot machines and associated parts in working order.
• Able to perform specialty skilled roles as assigned, i.e. Electronic Technician (Bench Technician), BV Technician, Parts Technician, etc.
• Safeguards all property assets in the slot department.
• Follows all Internal and Virginia Lottery rules and laws.
• Interacts with guests to enhance guest relations.
• Maintains a strong working knowledge of slot related machinery.
• Performs work regularly, predictably and in a professional manner.
• Responsible for cleaning and sanitizing work and public spaces.
• Adheres to all Virginia Lottery Regulations.
• Attends seminars when needed.
• Other duties as assigned.

Requirements

• High school diploma or equivalent.
• Good communication skills.
• Basic computer skills.
• Two (2) or more years’ experience in a Slot Technician capacity.
• Minimum three-year experience in an electronic background.
• Must obtain and maintain all licenses/certifications per Federal, State, and Virginia lottery.
• Must successfully pass background check.
• Must successfully pass drug screening.
• Must be twenty-one (21) years of age.
• Able to work holidays and weekends, as well as flexible shifts and/or unusual hours.

Skills

• Knowledge of pertinent federal, state, and local laws, codes, and regulations.
• Team leadership and motivational skills.
• Electronics at the circuit board level.
• Technical experience and training with slots.
• Electronic and computer programming.
• Ability to deliver a service level that creates a positive, memorable entertainment experience for guests.
• Ability to routinely go above and beyond in accomplishing position responsibilities.
• Professional appearance with an image of excitement, enthusiasm, and outgoing personality.
• Clear and concise communication, both orally and in writing.
• Ability to interpret and explain policies and procedures.
• Ability to observe and direct actions of subordinates/trainees.
• Ability to inspect and maintain areas of responsibility.
• Ability to review and comprehend all necessary documentation.
• Ability to use all machine test equipment.

This position spends time on the casino floor and is subject to varying levels of crowds and noise, depending upon guest volume.

Benefits

We offer a comprehensive benefits package that allows our team members to stay healthy, plan for their future, and maintain a healthy work-life balance. Benefits may vary with employment status. For our full list of Team Member Benefits, please visit our career site: www.gotoworkhappy.com/benefits.

Pay

$15 - $21/hour