Slot Technician - Slot Operations

About the role

Under the direction of the Slot Technician Supervisor, this position is responsible for installing, upgrading, converting, servicing, adjusting and repairing slot machines. Applies electrical theory and related knowledge to test, repair and maintain slot machines and related gaming equipment.

• Respond promptly to calls on the casino floor, diagnose causes of malfunctions and failures, and take immediate appropriate action.
• Promote positive public/employee relations by providing friendly service to players and employees, meeting their needs.
• Rebuild, overhaul, convert, adjust, calibrate, align, and modify any slot machine and related gaming equipment.
• Obtain a working knowledge of various electronic and electro-mechanical equipment.
• Repair and reactivate malfunctioning and out-of-order machines with minimal effect to the operation.
• Maintain a clean, safe, hazard-free work environment within area of responsibility.
• Perform all service requirements for slot machines included in the installation and relocation.
• Perform all essential duties for preventative maintenance.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
• Demonstrate actions and behaviors that reinforce the Company’s Mission and Values.
• Ensure prompt and discreet notification to managers and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.
• Other duties as assigned.

Requirements

• Minimum 1-year experience and/or training as an electronics technician responsible for maintenance and repair; or the equivalent combination of education and experience.
• Must hold a valid CER issued from NJ Gaming Enforcement or be able to obtain one.
• The department operates 24 hours a day, 7 days a week; must be able to work any shift including nights, weekends, and holidays.

Benefits

• Medical, Dental, Vision, and Prescription coverage
• Life and Accident insurance
• Pet and Legal benefits
• 401K with company match
• Paid Time Off and Holiday Pay
• Free meals, free uniforms, and free parking
• Discounts at Hard Rock properties around the globe
• Eligibility to participate in the discretionary annual bonus program
• Training and Leadership development programs
• Wellness programs including onsite information and fitness seminars
• Team Member Resource Groups
• Recognition programs

Pay

Pay rate $22.60 per hour.