Skip Tracer - On-Site - Dallas, Texas

About the role

We are seeking an experienced Skip Tracer to manage a full queue of assignments. This position involves locating bank & finance customers and vehicles subject to repossession nationwide, working closely with repossession agents, and coordinating activities to manage the repossession process for bank clients.

Responsibilities

• Gather, analyze, or evaluate information from a variety of sources, such as court records, credit header data, people location software.
• Use various location databases and software packages to locate vehicles subject to repossession (automatic license plate recognition software).
• Work closely with repossession agents to coordinate activities.
• Manage the repossession process for bank clients.
• Work closely with bank employees.
• Perform in-depth people/vehicle location searches.
• Proactively monitor accounts and address a variety of issues.
• Make phone contact with customers, field agents, and while skip tracing.

Requirements

• 2 years of customer service
• High School diploma or equivalent required
• Legal authorization to work in the U.S. indefinitely is required.
• No travel requirements
• No relocation provided

Qualifications

• 2 years of Automotive Industry, or Collection/Repossession experience preferred
• Strong communication skills and phone skills to give clear and concise direction
• Experience interacting with business clients via phone/email
• Strong multi-tasking and organizational skills
• Strong attention to detail
• Professional appearance and demeanor
• High level of experience using G-Suite, MS Office and related applications

Skills

• Desired Skills: 1 to 2 years of Automotive Industry, or Collection/Repossession experience preferred
• Strong communication skills and phone skills to give clear and concise direction
• Experience interacting with business clients via phone/email
• Strong multi-tasking and organizational skills
• Strong attention to detail
• Professional appearance and demeanor
• High level of experience using G-Suite, MS Office and related applications

Pay

Target Base Salary Range: $45,760 + Sales Incentive Plan (SIP) USD

Schedule

Hybrid position

Benefits

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world.