Skip Trace Investigator

About the role

Why ProVest LLC? Are you tired of the typical jobs? Do you want to learn a new skill? Are you ready to collaborate with industry experts and make a difference? If so, your future might be here.

Responsibilities

• Ensure appropriate processes are followed to meet or exceed performance standards and goals
• Locate contacts using basic and advanced skip tracing tools
• Locate contacts by searching private databases, public records, and the world wide web (including social media platforms)
• Communicate with third parties for the purpose of acquiring contacts’ location information
• Discern best contacts to make phone calls for contacting defendants located
• Ensure investigation findings are communicated effectively in our proprietary system and legal documents
• Ensure adherence to any client requirements
• Comply with all federal, state, and local regulations with regards to personally sensitive information
• Perform other related duties as required

Requirements

• High School diploma or equivalent; some college a plus
• Must be able to pass criminal background check
• Ability to obtain a Florida investigative license (We will pay for your training and license)
• Previous skip trace, investigative or research experience a plus
• Working knowledge of Microsoft Office applications (Outlook, Word and Excel)
• Previous experience with internet search engine resources beneficial
• Previous customer service or call center experience a plus
• Professional communication skills (verbal and written)
• Proven ability to take ownership, analyze and find creative solutions
• Basic typing skills

Qualifications

• Attendance Requirements: Regular and reliable attendance is required. Individuals must be available for a 40-hour work week, Monday through Friday, and be available for extended hours as needed.
• Physical Demands & Work Environment: While performing the duties of this job, the employee is exposed to weather conditions, noise levels, and physical demands such as sitting, walking, reaching, stooping, talking, hearing, and adjusting focus.