Ski & Ride School Administrative Assistant

Year-round, full-time hourly position supporting the daily, weekly, and seasonal administrative functions of the Ski & Ride School Department, including winter competition teams, Ski & Ride School, summer camp, adventure park, bike school, and mountain bike team program.

About the role

Reporting to the Snowsports Director, this position processes departmental payroll, communicates with staff, manages scheduling, and maintains department-specific priorities. The Administrative Assistant works directly with systems such as Workday (HRIS), RTP, and Flaik for reporting and data analysis, and serves as a primary point of contact for the department by answering phones and responding to emails and text messages.

Responsibilities

• Support the administrative functions of the entire Snowsports Department, including the Winter Competition Teams, Ski & Ride School, Summer Camp, Adventure Park, Bike School, and Mountain Bike Team Program.
• Set up and maintain the Flaik staff management platform each season, ensuring that timekeeping, inventory, and staffing are properly connected to HRIS and CMS systems.
• Work with the leadership team to build and maintain staff profiles, schedules, and department documents.
• Support onboarding, offboarding, role changes, and compensation changes for staff throughout the season.
• Work with the leadership team to manage staff scheduling, attendance, and adherence to policies and procedures.
• Process timekeeping and payroll for staff across all department programs using Flaik and Workday.
• Generate reports and analyze department data using RTP and Flaik.
• Communicate with staff across all programs regarding scheduling, policies, and department updates.
• Answer phones and respond to emails and text messages in a timely, professional manner.
• Maintain department-specific handbooks, policies, and resources.
• Maintain and update a list of department-specific priorities throughout the year.
• Assist with organizing staff transportation.
• Support special projects for senior leadership from time to time.

Requirements

• High School graduate or equivalent.
• Strong computer skills.
• Attention to detail.
• Experience compiling reports and analyzing data.
• Ability to work year-round across both winter and summer department operations.

Preferred Qualifications

• Previous experience in a Ski & Snowboard school environment.
• Payroll/Timekeeping experience.
• Previous experience in Workday, Flaik, RTP systems or equivalent HR / resort management systems.

Skills

• Ability to work in a dynamic, multi-tasking, and busy environment with energy and determination.
• Flexible, positive, and resilient in changing circumstances.
• Strong social, verbal, and written communication skills; communicates clearly and candidly, values diverse perspectives, and responds with empathy and respect.
• Highly organized and detail-oriented, planning work in a clear and efficient way.
• Ability to manage high-volume communication across phone, email, and text with self-awareness, composure, and empathy.
• Ability to leverage AI tools along with other contemporary resources to drive efficiency and productivity.

Pay

$23 - $26 per hour, depending on experience.

Benefits

• Access to select Alterra Mountain Company Destinations.
• Free Solitude season pass for you and eligible dependents.
• Discounts on Solitude lift tickets for friends and family.
• Discounts on food, rentals, retail, and lessons.
• Comprehensive medical, dental, vision, and life insurance for eligible employees.
• Pro deals with outdoor brands.
• Generous 401(k) plan with company match.
• Free counseling service through Employee Assistance Program.