Site Training Manager

About the Role

Allied Universal® is hiring a Security Site Training Manager to oversee day-to-day operations of an assigned account, including staff management, client relations, and operational efficiency.

Responsibilities

• General Operations management: evaluate post orders, review daily logs, ensure compliance with company policies, and implement security programs.
• General Human Resources management: hire, train, and retain staff; conduct performance reviews; manage attendance and conflicts; and design career development programs.
• Administer Safety Program: review and revise emergency response plans, monitor regulatory compliance, and ensure safety measures.
• Overall project management: develop plans, assess risks, and manage budgets.
• Handle escalated security issues and emergency situations.
• Communicate staffing needs, assist in recruitment, and develop staff through performance management.
• Resolve employee grievances and maintain accurate personnel records.
• Coordinate site-specific and client-specific training, and ensure compliance with corporate training standards.
• Manage uniforms, equipment, supplies, and vehicles, maintaining appropriate inventories.
• Build and maintain client relationships, ensuring complete customer satisfaction.

Qualifications

• Bachelor’s degree in Criminal Justice, Business Administration, or related field.
• Licensing requirements subject to state/local laws.
• Current driver’s license (if driving company/client vehicles).
• Proven project management experience.
• Previous contract security, facilities management, military, or law enforcement experience.
• Minimum 2 years of business operations supervisory/management experience.
• Experience in hiring, developing, and retaining staff.
• Ability to develop and grow customer relationships.
• Proficiency in Microsoft Office and office management technology.
• Strong communication and problem-solving skills.

Preferred Qualifications

• Project Management Professional (PMP) Certification.
• Occupational Safety and Health Administration (OSHA) certification.
• Cardiopulmonary resuscitation (CPR) certified.
• College coursework in Education, Business, Criminal Justice, Human Resources, or related field.
• Prior experience in fire service, law enforcement, and/or military.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Enrollment in 401(k) plan (subject to eligibility).
• Eight paid holidays, five sick days, and four personal days annually.
• Vacation time accrual at 3.08 hours biweekly.