Site Supervisor - Trainer Manager

Company Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

The Armed Security Site Supervisor will supervise and coordinate the delivery of quality services to an assigned customer. The role acts as a liaison between customers, Operation Managers, and security officers. Responsibilities include supervising site staff, providing coaching, recognition, and discipline within approved empowerment range.

Location

Alexandria, VA

Employment Type

Full‑time

Pay

$42.10 per hour

Qualifications & Requirements

• Be at least 21 years of age with a high school diploma or equivalent.
• Possess effective written and oral communication and interpersonal skills with the ability to deal with all levels of personnel and the general public in a professional and effective manner.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• As a condition of employment, successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws.
• Display exceptional customer service and communication skills.
• Have intermediate computer skills to operate innovative, wireless technology at client‑specific sites.
• Ability to handle crisis situations at the client site, calmly and efficiently.
• Capably utilize scheduling and billing software to produce reports (such as Scheduling Activity, Training Detail reports, etc.) that require interpretation and action for effective business management.
• Communicate staffing needs to the Operation Manager, which may include using the Requisition process and assisting in identifying and interviewing quality candidates.
• Assure that officers receive appropriate training, developing them in both technical and professional skills; includes performance management (coaching, counseling, disciplining, performance evaluations, recognition, etc.).
• Ensure employee grievances are heard with help from appropriate branch or regional HR support.
• Able to work in various environments such as cold weather, rain/snow, or heat.
• Occasionally lift or carry up to 40 pounds.
• Climb stairs, ramps, or ladders occasionally during shift.
• Stand or walk on various surfaces for long periods of time.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Enrollment in the company’s 401(k) plan.
• Seven holidays annually paid at time and a half, if worked.
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law.

Requisition ID: 2026-1688142