Site Systems Administrator (Tier 1–2)

Key Responsibilities

• Provide on-site Tier 1–2 support for end users, including desktops, zero clients, and thin clients.
• Administer and maintain Active Directory (user accounts, groups, policies, and permissions).
• Perform routine system maintenance: patching, updates, break/fix, backup/recovery, and asset management.
• Manage and monitor Windows Server 2019 systems in support of enterprise operations.
• Support SIPR and NIPR environments, ensuring compliance with DoD cybersecurity and IA requirements.
• Document issues, solutions, and recurring problems to improve knowledge sharing and process efficiency.
• Maintain performance metrics and escalate Tier 3 issues as necessary.
• Collaborate with security teams to ensure systems comply with STIGs, DISA checklists, and other DoD security controls.
• Support end users with connectivity, login issues, account access, and system troubleshooting.
• Participate in audits, inspections, and security readiness events.

Qualifications

• Active or Interim Secret clearance.
• HS diploma or equivalent; Associate or Bachelor's degree preferred.
• CompTIA Security+ CE or equivalent DoD 8570 IAT II certification.
• Minimum of 3 years of IT experience in system or network administration.
• Experience supporting Windows 11 desktops and Windows Server 2019.
• Hands-on experience with Active Directory and Group Policy management.
• Familiarity with SIPR/NIPR networks or other classified environments.
• Preferred: Experience supporting thin client/zero client technologies (VMware Horizon, Citrix, or equivalent).
• Knowledge of DoD cybersecurity frameworks, STIG compliance, and vulnerability management.
• ITIL v4 Foundation or equivalent service management experience.
• Strong troubleshooting and customer service skills in mission-critical environments.

Work Environment

On-site at a secured government installation in Newport, RI.
Work performed in SIPR and NIPR environments;
remote work is not authorized.
Standard duty hours with potential for surge or after-hours support during exercises or mission events
Annual Salary $55,000k-65,000k, depending on experience.