Site Service Coordinator

Responsibilities

• Oversee the maintenance, repair, functionality, and general condition of organizational buildings, interiors, exteriors, grounds, equipment, and related physical assets across all Medical Associates Plus locations.
• Conduct routine inspections of facilities to identify safety concerns, maintenance needs, repairs, damage, deficiencies, and opportunities for improvement.
• Perform basic to intermediate handyman and general maintenance work as needed, including minor plumbing, electrical, carpentry, drywall, painting, flooring, doors, locks, fixtures, shelving, furniture, and other facility repairs.
• Troubleshoot facility issues and determine whether repairs can be completed internally or require an outside vendor or licensed contractor.
• Coordinate and prioritize maintenance requests, work orders, repairs, and facility emergencies.
• Ensure timely completion of preventative maintenance on HVAC systems, plumbing, electrical systems, equipment, and other facility-related systems.
• Maintain facility supply, maintenance, and repair inventories and ensure appropriate supplies, tools, and equipment are available.
• Manage and evaluate contracts with external vendors, contractors, maintenance providers, and service companies.
• Solicit bids, obtain estimates, compare costs, and make recommendations regarding facility repairs, services, and projects.
• Monitor vendor and contractor performance to ensure work is completed safely, timely, and according to organizational expectations.
• Auxiliary repairs rather than outsourcing work that can safely and appropriately be completed internally.
• Supervise, coordinate, schedule, and direct assigned facilities, maintenance, housekeeping, grounds, or other support personnel.
• Assign daily work, prioritize maintenance requests, and monitor completion of assigned tasks.
• Provide direction, coaching, training, and performance feedback to assigned team members.
• Maintain appropriate staffing and coverage for routine maintenance, emergencies, projects, and organizational needs.
• Assist with interviewing, selection, onboarding, training, and development of assigned facilities or support staff as requested.
• Promote a professional, respectful, safety-focused, and service-oriented work environment.
• Address performance concerns in accordance with organizational policies and escalate issues to leadership as appropriate.
• Coordinate permits, inspections, repairs, renovations, construction projects, and other facility-related requirements.
• Maintain organized and audit-ready records of permits, inspections, service agreements, maintenance records, warranties, and facility documentation.
• Ensure facilities are maintained in accordance with applicable federal, state, and local requirements, including OSHA, ADA, fire and life safety, building codes, and other applicable standards.
• Identify facility-related compliance concerns and promptly communicate significant issues to the COO or appropriate leadership.
• Assist with planning, budgeting, coordinating, and executing construction, renovation, remodeling, repair, and improvement projects.
• Coordinate contractors and vendors during facility projects and monitor work for quality, safety, timeliness, and adherence to specifications.
• Conduct site visits and project inspections to monitor progress and identify issues requiring correction.
• Auxiliary repairs rather than outsourcing work that can safely and appropriately be completed internally.
• Support the development, implementation, and maintenance of organizational emergency preparedness, disaster response, and recovery plans related to facilities.
• Assist with emergency response involving building systems, utilities, weather events, water leaks, power outages, security concerns, equipment failures, and other facility emergencies.
• Facilitate or coordinate staff training related to fire safety, evacuation procedures, emergency response, and facility safety as assigned.
• Oversee building security systems and procedures and coordinate repairs or service when needed.
• Auxiliary repairs rather than outsourcing work that can safely and appropriately be completed internally.
• Respond to urgent facility needs that may affect patient care, employee safety, clinic operations, or business continuity.
• Maintain effective communication with clinic managers and staff regarding maintenance requests, repairs, projects, and expected completion timelines.
• Auxiliary repairs rather than outsourcing work that can safely and appropriately be completed internally.
• Assist with maintaining appropriate facility signage, wayfinding, safety postings, and required notices.
• Assist with moving, relocating, and reconfiguring furniture, equipment, and supplies as needed.
• Auxiliary repairs rather than outsourcing work that can safely and appropriately be completed internally.
• Assist with developing and implementing annual facility and maintenance budgets.
• Monitor facility-related expenditures and assist in identifying cost-effective solutions.
• Review vendor invoices, service charges, estimates, and other facility-related expenses for accuracy.
• Auxiliary repairs rather than outsourcing work that can safely and appropriately be completed internally.
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