Site Reliability Engineer

Responsibilities

• Designs and deploys software/systems
• Collaborates with development teams throughout the product life cycle
• Manages solutions and ensures resistance to failure
• Troubleshoots complicated, cross-platform incidents
• Post-incident evaluation
• Maintains performance and stability of applications
• Conducts analysis and development improvements
• Identifies application patterns and analytics
• Incident response
• Shares best practices

Qualifications

• Bachelor’s degree in computer science, information technology, or related field of study
• Not less than three (3) years’ experience in a Linux environment as a System Administrator, Site Reliability Engineer, or similar role
• Demonstrated advanced knowledge of networking protocols, including but not limited to IP routing (static/BGP/OSPF), TCP/UDP fundamentals, security (TLS, IPSEC), and common application protocols
• Demonstrated advanced knowledge of Linux operating environment including storage, network, and container subsystems
• Proven skills in incident management and root cause analysis
• Experience with Google Cloud Platform (APIs and CLIs)
• Experience with configuration management tools
• Experience with scripting and automation in commonly used languages, including but not limited to Bash, Ruby, and Python
• Experience with distributed storage, containers, containerizing applications, and container orchestration (Kubernetes)
• Excellent communication skills, both oral and written; ability to adapt message/style to fit audience
• Strong interpersonal skills with the ability to work with all levels of management and employees; ability to gain credibility, provide effective customer service, and foster positive working relationships with internal and external stakeholders
• Excellent attention to detail; ability to work accurately and to identify, analyze, prevent, and solve problems

About TCN

TCN is a fast-growing technology company providing all services over the internet in a cloud-based software-as-a-service model. TCN's technology stack and culture are positive and forward-thinking. Joining TCN means joining a dedicated team of professionals in a friendly, collaborative, flexible, and fast-paced environment.

Benefits

• Medical Insurance (HDHP with HSA)
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401k with employer match
• Competitive salary
• Paid time off
• Paid holidays (11 scheduled)
• Weekly lunches; free drinks and snacks
• Casual dress and flexible work environment