Site Manager, Clinical Engineering

Responsibilities

• Leadership: Apply knowledge and experience of technology and/or equipment to oversee site operations and provide direction to others.
• Motivate others through praise, recognition, and rewards.
• Manage personnel by staffing and scheduling technicians in a manner that assures the best service possible.
• Cook and mentor technicians, supervisors.
• Provide feedback on performance and Document habits to deliver continuous service excellence.
• Influence change through recommendations.
• Guide other professionals based on credibility and technical knowledge.
• Provide clear direction to ensure collective achievement of goals and objectives.
• Create an environment of respect, collaboration, and open communication.
• Identify and support development needs of direct reports and team members including connecting them to resources both internally and externally to ensure a culture of continuous improvement.
• Create high levels of employee engagement by understanding organizational and personal drivers that impact drivers and developing action plans that deliver increased engagement.
• Set clear goals and expectations for teams, monitor, and enable performance and intervene with appropriate action when performance gaps occur and provide timely, honest feedback.
• Ensure that associates complete assigned actions by required deadlines.
• Operations Management: Manage service operations functions, such as service contracts and resources.
• Document the demand labor, demand parts, contracts, in-house labor, and in-house parts.
• Use policies as guides and apply sound judgement in day-to-day activities.
• Answer questions and meet with others to discern the root cause of technological/process problems.
• Manage inventory of shop supplies and database stockroom for accuracy to include an annual inventory.
• Develop service strategies with an outlook of continuous process improvement and provide metrics to TriMedx Central Office.
• Manage Joint Commission inspections and make sure open work orders are made a priority and that performance assurance inspections are documented.
• Provide timely feedback on projects and other requests as assigned.
• Identify variances to the norm, and make decisions about immediate corrective action.
• Administer MEMP to key performance measures.
• Manage site KPI’s (PM’s, WOT’s, Alerts and Regulatory).
• Manage the work order approval process.
• Support and make recommendations on continuous improvement initiatives and work with leadership to implement identified corrective actions.
• Set local strategy to achieve goals operating within set parameters, policies, or management.
• Award to determine local strategies and execute.
• Champion and lead continuous improvement initiatives including evaluating site wide metrics root cause.
• Build corrective actions to bring back to the standard.
• Identify variances to the norm and make decisions about corrective actions.
• Define and recommend solutions to satisfy issues raised by external customer (System C-suite level).
• Ensure regular interaction with external customers.
• Account Management & Development: Provide the opportunity to choose methods, operate within set parameters (policy or management); set local strategies to achieve goals.
• Identify and pursue opportunities for business entry.
• Responsible for site and budget readiness.
• Deliver Quarterly Value Reviews (QVR’s) and/or System-level reports or meetings.
• Define and recommend solutions to satisfy issues raised by external customers (Hospital C-suite level), and provide regular interaction with external customers.
• Build relationships across a diverse and complex customer base.
• Effectively collaborate with customers and vendors to develop win-win solutions.
• Promote opportunities for scope of service expansions.
• Accountable for long term technical strategic scope of service expansion.
• Oversee multiple accounts and/or system level responsibility.
• Engage with the client locally and understand growth opportunities.
• Provide information and insight into operational leadership, client services and key internal stakeholders as appropriate.
• General: May be over one site or multiple sites that are between $3M to $10M in revenue.
• Financial management P&L responsibility.
• Narrow financial and operational business targets with a focus on tactical operations.
• May have additional time and material (T&M) sites and/or other small profit and loss (P&L) sites that are affiliated with assigned customers or in close geographic proximity.
• Travel may be required based on customer or business needs.
• All other duties as assigned.

  Skills And Experience

  • Minimum 5 years’ experience in a clinical engineering or equivalent environment with proven business acumen and ability to develop others.
  • Minimum 3 years of people leadership experience.
  • Ability to manage day-to-day and long-term site operations.
  • Ability to lead, motivate, and develop others.
  • Ability to perform financial analysis and calculate budgets, revenue, and costs.
  • Knowledge of Microsoft Office applications required.
  • Strong written, verbal, and presentational communication skills.
  • Ability to think and manage strategically.
  • Build relationships across diverse customer base.
  • Provide mentoring to Supervisors and Senior Technicians.
  • Preferred path includes prior experience as an Assistant CE Manager, Senior Technician, Supervisor, or other leadership development program.
  • Manage processes through analysis of variances to the norm, and making decisions about immediate corrective action.

    Education And Qualifications

    • Bachelor's degree in electronics, engineering or technological field required or equivalent experience.
    • Technical certification such as A+, CBET, CRES, CLES, or CCE preferred.
    • Applicants can expect a compensation range of $91,000 - $146,000 for this opportunity.
    • This is the reasonable estimate that TRIMEDX believes it might pay for this particular job based on applicable circumstances at the time of posting.
    • TRIMEDX may ultimately pay more or less than the posted range as permitted by law, and commensurate with the applicant’s experience and qualifications.
    • TRIMEDX may also provide associates with benefits that include health/dental/vision, HSA/FSA, matching retirement plans, paid vacation and parental leave, adoption/infertility assistance, and more!
    • At TRIMEDX, we are committed to cultivating a workplace culture where every associate feels valued, supported, and empowered to thrive.
    • This culture reflects our belief that our people are our foundation, their well-being is essential, and shared success is built through meaningful work, recognition, and opportunities for growth.
    • We embrace people’s differences which include age, race, color, ethnicity, gender, gender identity, sexual orientation, national origin, education, genetics, veteran status, disability, religion, beliefs, opinions and life experiences.
    • Visit our website to view our Workplace Culture Commitment, along with our social channels to see what our team is up to: Facebook, LinkedIn, Twitter.
    • TRIMEDX is an Equal Opportunity Employer.
    • Drug-Free Workplace.
    • Because we are committed to providing a safe and productive work environment, TRIMEDX is a drug-free workplace.