Site Manager

About the role

Rendr is the leading primary care focused, multi-specialty medical group dedicated to serving the Asian community in New York City. We strive to provide world-class, value-based health care with kindness at more than 100 clinical offices throughout Brooklyn, Manhattan, Queens, Staten Island, and Nassau County.

Opportunities for professional growth and development. Competitive salary and benefits package. (Salary is based on previous experience and years of service.) Join a team that values employee, embraces diversity, and is committed to making a meaningful impact within our communities.

A Site Manager is responsible for the non-clinical aspects of the day-to-day operations in a medical office environment.

Responsibilities

• Supervision of patient scheduling, registration, medical records, billing, data entry and processing, and cash posting.
• Coordination of the day-to-day operations of the practice.
• Promoting excellent customer service by all levels of the staff.
• Trains a productive medical office team and conducts performance reviews.
• Collaborate and communicate with internal departments at Rendr.
• Maintains and manages all filing and organizational systems for the practice.
• Maintains staff records.
• Orders medical and office supplies.
• Ensures patient satisfaction.
• Troubleshoot complaint and develop process improvements to prevent recurrences.
• Ensures regulatory compliance with HIPAA.
• Coordinates staff meetings for administrative and clinical staff.
• Ensures staffing is appropriate for day-to-day operations.
• Other tasks as needed per