Site Leader - Thermal & Electric - Abilene TX

About the Role

The Site Leader will provide world-class jobsite leadership for large, long-duration, high-profile projects for Vertiv power and/or thermal equipment. As the primary Vertiv Service on-site technical representative for large jobs, the Site Leader oversees projects from construction start through start-up, site acceptance testing, and project completion. This role requires establishing, growing, and maintaining excellent rapport with customers, co-workers, sales representatives, and other stakeholders. The Site Leader works closely with the assigned Project Manager to drive cost controls, schedule adherence, resource management, and a positive customer experience.

Responsibilities

• Provide jobsite construction and technical leadership for large projects, with a working knowledge of critical infrastructure equipment in data centers, including Vertiv-manufactured equipment.
• Lead a multi-disciplinary on-site team consisting of Project Leaders, Installers, Technicians, Customer Engineers, and subcontractors.
• Represent Vertiv at daily customer meetings, addressing technical requirements and coordinating activities with other parties on-site.
• Lead and support start-up and site testing activities for assigned projects, ensuring sufficient manpower on-site each day.
• Assist during start-up and site testing as necessary, depending on manpower availability and site location.
• Provide daily status reports to Service Management, Project Management, and sales representatives.

Technical Responsibilities

• Maintain current knowledge of Vertiv equipment start-up and commissioning processes, procedures, and tools.
• Stay updated on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips.

Safety Responsibilities

• Lead daily Vertiv toolbox talks, pre-job safety walks and inspections, and drive corrective/preventative actions as needed.
• Ensure adherence to all site and Vertiv Safety policies on job sites.
• Operate safely in accordance with published safety guidelines and wear appropriate PPE as required.
• Adhere to the "14 hours rule" for work hours policy.
• Report all work-related accidents or injuries within 24 hours.
• Model safe behavior and use STOP WORK Authority, Good Catch engagement, and timely closure of corrective/preventative actions.

Administrative Responsibilities

• Ensure adherence to the Vertiv Warranty process in partnership with the Project Manager.
• Provide accurate and timely reporting, including timecards, expense reports, mileage reports, SR/task closure, and forms.
• Support the Project Manager in obtaining necessary technical data to maintain project systems.
• Maintain company property, including credit cards, PPE, test equipment, laptop, and smartphone, according to company policies.

Customer Satisfaction Responsibilities

• Provide proper and adequate communication to internal and external customers.
• Ensure daily alignment of customer expectations with Vertiv activity and drive clarification if misalignment occurs.
• Maintain customer satisfaction rates according to company guidelines.

Personal Performance Expectations

• Make decisions based on the Fundamental 5 in order of importance: Safety, Quality, Timeliness, Cost, Productivity.
• Make timely decisions, both technical and commercial, under pressure.
• Maintain productive utilization rates according to company guidelines.
• Adhere to company dress code and safety regulations.
• Understand and comply with company startup/escalation processes and procedures.
• Lead by example and align conduct with Vertiv Behaviors.
• Communicate effectively at all levels within the organization.
• Handle stressful situations and provide a calming effect to customers.
• Demonstrate high-level diplomacy when interacting with internal and external customers.

Qualifications

• ASEET or ASMET preferred, or equivalent industry experience, specifically leading and actively participating in start-up and commissioning of power and/or HVAC equipment.
• Six years’ military experience in a related field or a minimum of 2 years of experience in industrial construction management.
• Strong organizational skills and ability to operate independently.
• Excellent verbal and written communication skills.
• Able to build and maintain trusting customer relationships.
• Collaborative and cooperative in high-stress environments.
• Able to communicate at all levels of an organization with executive presence.
• Ability to quickly respond to changing customer priorities without disruption.
• Ability to read and interpret electrical one-line diagrams and blueprints.
• Product certifications up to date.
• Performance evaluation rating of "meets all aspects of job requirement" or better.
• Consistent performance and customer relation skills.

Technical Skills

• Ability to make immediate site evaluations, including assessing environmental temperature and general operating conditions without supervision.
• Ability to summarize and report all work-related tasks performed.
• Independently evaluate, recognize, and recommend acceptable customer solutions based on site evaluation.
• Recommend and direct activities at a customer site by leading technical activities of other technicians.
• Provide on-site customer consultation with the assistance of Project Leader(s).
• Capable of providing project leadership and on-site direction for assigned projects.
• Expert in COHE procedures and site acceptance testing procedures and equipment.

Computer Skills

• Advanced word processing and report generation.
• Spreadsheet processing and data analysis.
• Proficiency with electronic mail and testing equipment/data analysis programs.
• Familiarity with computer networks.

Working Conditions

• Long-term assignments ranging from 4 weeks to 12+ months based on project scope and schedule.
• If assigned to a project not near the Site Leader’s residence, travel will consist of a field rotation: 3 consecutive weeks on-site followed by 1 week at the home office for billable tasks and administrative duties.
• Jobsites may include industrial new construction (greenfield) or retrofit construction (brownfield).
• Flexible schedules, including weekends, evenings, and holidays.
• Valid driver’s license required; deployable in the event of emergencies.

Physical Requirements

• Regularly required to stand, walk, use hands and fingers, handle or feel objects/tools/components, reach with hands and arms, stoop, kneel, crouch, or crawl, talk, hear, and smell.
• Frequently required to sit and climb or balance.
• Specific vision abilities required: close vision, distant vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Must consistently lift up to 50 pounds and occasionally up to 75 pounds.

About Vertiv

Vertiv (NYSE: VRT) brings together hardware, software, analytics, and ongoing services to enable vital applications to run continuously, perform optimally, and grow with business needs. Vertiv solves challenges in data centers, communication networks, and commercial/industrial facilities with a portfolio of power, cooling, and IT infrastructure solutions and services. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and operates in more than 130 countries.

Vertiv’s Core Principles: Safety, Integrity, Respect, Teamwork, Diversity & Inclusion.

Vertiv Behaviors: Own It, Act With Urgency, Foster a Customer-First Mindset, Think Big and Execute, Lead by Example, Drive Continuous Improvement, Learn and Seek Out Development, Promote Transparent & Open Communication.