Site Leader, Electrical & Thermal - Chicago IL

Provide world-class jobsite leadership for large, long-duration, high-profile projects involving Vertiv power and/or thermal equipment. As the primary Vertiv Service on-site technical representative, oversee projects from construction start through start-up, site acceptance testing, and completion. Establish and maintain excellent rapport with customers, co-workers, sales representatives, and other stakeholders while working closely with the assigned Project Manager to drive cost controls, schedule adherence, resource management, and a positive customer experience.

Responsibilities

• Provide jobsite construction and technical leadership for large projects, with a working knowledge of critical infrastructure equipment in data centers, including Vertiv-manufactured equipment.
• Lead a multi-disciplinary on-site team consisting of Project Leaders, Installers, Technicians, Customer Engineers, and subcontractors.
• Represent Vertiv at daily customer meetings, addressing technical requirements and coordinating activities with other on-site parties.
• Lead and support start-up and site testing activities, ensuring sufficient manpower for daily tasks and assisting as needed.
• Provide daily status reports to Service Management, Project Management, and sales representatives.

Technical Responsibilities

• Maintain current knowledge of Vertiv equipment start-up, commissioning processes, procedures, and tools.
• Stay updated on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips.

Safety Responsibilities

• Lead daily Vertiv toolbox talks, pre-job safety walks, and inspections, driving corrective/preventative actions as needed.
• Ensure adherence to all site and Vertiv Safety policies, operating safely in accordance with published guidelines.
• Wear appropriate PPE as per company guidelines and job duties.
• Adhere to work hours policy guidelines, including the "14 hours rule."
• Report all work-related accidents or injuries within 24 hours.
• Model safe behavior, use STOP WORK Authority, engage in Good Catch initiatives, and ensure timely closure of corrective/preventative actions.

Administrative Responsibilities

• Ensure adherence to the Vertiv Warranty process in partnership with the Project Manager.
• Provide accurate and timely reporting, including timecards, expense reports, mileage reports, SR/task closure, and forms.
• Support the Project Manager in obtaining necessary technical data to maintain project systems.
• Maintain company property, including credit cards, PPE, test equipment, laptop, and smartphone, according to company policies.

Customer Satisfaction Responsibilities

• Provide proper and adequate communication to internal and external customers.
• Ensure daily alignment of customer expectations with Vertiv activity, driving clarification or re-alignment if misalignment occurs.
• Maintain customer satisfaction rates according to company guidelines.

Personal Performance Expectations

• Make decisions based on the Fundamental 5 in order of importance: Safety, Quality, Timeliness, Cost, Productivity.
• Make timely decisions, both technical and commercial, under pressure.
• Maintain productive utilization rates according to company guidelines.
• Adhere to company dress code and safety regulations.
• Understand and comply with company start-up/escalation processes and procedures.
• Lead by example, aligning conduct with Vertiv Behaviors.
• Communicate effectively at all levels within the organization.
• Handle stressful situations calmly and diplomatically, providing a positive influence on customers.

Qualifications

• ASEET or ASMET preferred, or equivalent industry experience, specifically leading and actively participating in start-up and commissioning of power and/or HVAC equipment.
• Six years’ military experience in a related field or a minimum of 2 years of experience in industrial construction management.
• Strong organizational skills and ability to operate independently.
• Excellent verbal and written communication skills, with the ability to build and maintain trusting customer relationships.
• Collaborative and cooperative in high-stress environments, with the ability to communicate at all levels of an organization, including executive presence.
• Ability to quickly respond to changing customer priorities without disruption or resistance.
• Ability to read and interpret electrical one-line diagrams and blueprints.
• Up-to-date product certifications.
• Performance evaluation rating of "meets all aspects of job requirement" or better, with consistent performance and customer relation skills.

Technical Skills

• Ability to evaluate site conditions, including environmental temperature and general operating conditions, without supervision.
• Summarize and report all work-related tasks performed.
• Independently evaluate, recognize, and recommend acceptable customer solutions based on site evaluation.
• Direct activities at a customer site by leading technical teams.
• Provide on-site customer consultation with the assistance of Project Leader(s).
• Expertise in COHE procedures and site acceptance testing procedures and equipment.
• Advanced computer skills, including word processing, report generation, spreadsheet processing, and electronic mail.
• Familiarity with testing equipment, data analysis programs, and computer networks.
• Mechanical aptitude.

Working Conditions

• Long-term assignments ranging from 4 weeks to 12+ months, depending on project scope and schedule.
• If assigned to a project outside the vicinity of residence, travel will follow a field rotation of 3 consecutive weeks on-site followed by 1 week in the home office, working a minimum of 40 hours on billable tasks and administrative duties.
• Jobsites may include industrial new construction (greenfield) or retrofit construction (brownfield).
• Flexible schedules, including weekends, evenings, and holidays.
• Valid driver’s license required; deployable in the event of emergencies.

Physical Requirements

• Regularly required to stand, walk, use hands and fingers, handle or feel objects, tools, or other components.
• Frequently required to sit, climb or balance, stoop, kneel, crouch, or crawl.
• Must be able to talk, hear, and smell, with specific vision abilities including close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds.

Vertiv will make reasonable accommodations for qualified employees or candidates with disabilities, provided the individual is otherwise qualified to safely perform the essential functions of the job and such accommodations do not impose an undue hardship.

Pay

The anticipated salary range for this role in the IL locality is between $97,454 to $121,767 per year. Salary ranges for other geographic localities may vary. Eligible roles may receive additional rewards, including merit increases, annual bonuses, and stock. Awards are allocated based on individual performance and role specifics. Certain roles may also participate in profit sharing, allowances, travel or car expenses, and earn sales incentives based on revenue or utilization.

Benefits

• Comprehensive and competitive benefits program, including medical, dental, vision, and disability coverage.
• Paid time off (PTO) and holiday pay.
• 401k retirement plan.

About Us

Vertiv (NYSE: VRT) brings together hardware, software, analytics, and ongoing services to enable continuous, optimal performance of vital applications for data centers, communication networks, and commercial and industrial facilities. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and operates in more than 130 countries. The successful candidate will embrace Vertiv’s Core Principles and Behaviors to help execute strategic priorities, including:

• Core Principles: Safety, Integrity, Respect, Teamwork, Inclusion.
• Strategic Priorities: High-Performance Culture, Customer Focus, Operational Excellence, Innovation, Financial Strength.
• Behaviors: Own it, Act with urgency, Foster a customer-first mindset, Think big and execute, Lead by example, Drive continuous improvement, Learn and seek out development, Promote transparent and open communication.