Site Coordinator (Nights)

Description Job Title: Site Coordinator (Nights) Reports to: Site Manager Location: Denver Compensation: $24.51 per hour, generous benefits including 401k matching, 100% employer-paid premiums for health, dental, vision; paid vacation, holiday pay; $40 cell phone stipend + $1.00 per hour shift differential The Site Coordinator will work in collaboration with the Site Manager and Site Assistants to ensure that the MC space provides a safe, stable, healing, and supportive environment for community members, staff, volunteers and the broader community. Specifically, the Site Coordinator will support the Site Manager in their leadership to the Micro-Community operations and programming as outlined below. Schedule/ Hours 40 hrs/wk on site at MC, 10-hr shifts or 30 hrs/wk on site at MC, 10-hr shifts, 7:30 pm-6:00 amAdditional time will be spent in organizational meetings, meeting with external partners and coalitions, meeting with MC community members, etc. Key Area #1 - MC Operations Community Member IntakeOverview of all Policies, Rights, and ResponsibilitiesIntake Form with basic information for HMIS data entrySigned Use Agreement whereby community member acknowledges understanding and agreement to abide by all policies, rights, and responsibilitiesCommunity Member ParticipationComplete and record Daily Wellness Screening using sign in log sheetsPerform sites walks in coordination with Site AssistantMonitor daily activities using passdown emailsAccountability/Complaints/ComplianceMain point of contact when Site Manager not available on siteEnsure all Public Health cleaning and food temp logs are completedEnsure community member compliance with MC Use agreements, and notify community members when they are not in compliance. Track and record these notifications, follow up plans, etc.Report community member accountability and non-compliance to Site ManagerSupport Site Manager with participant accountability process including exiting participants when appropriateCommunicate with community members while providing stable, trauma-informed interactions with community membersEnsure information is distributed to community members effectively including outreach schedule, resources, etc.Site UpkeepResponsible for maintaining the cleanliness, safety and accountability of the site. This includes cleaning community spaces, cleaning community bathrooms, interior and exterior site walks, snow removal, unit checks, accountability conversations, de escalation, etc.CollaborationOps staff often assist our peer supporters with organizing and hosting community events because building community is a top priority at our sitesOps staff are often considered the hub to help connect community members to appropriate resources, such as case managers, medical outreach, peer supporters, etc Key Area #2 - MC Programming Personal MC community member supportBuild relationships and establish rapport with community membersSupport community members with progressing towards housing and employment goalsConnect MC community members to resource navigationConnect MC community members to personal crisis support as neededAssist with the coordination of Community DinnersAssist with coordination of volunteers, external partners to bring mealsPrepare space and set up for dinnersMake sure plates and utensils are available Key Area #3 - Conflict Management and Crisis Response Conflict Management and Resolution coordination with Site ManagerPromote conflict resolution among community membersEnsure that conflict is managed and resolved in a non-violent mannerEnsure follow through on conflict resolution agreementsSubmit records of conflict management and resolution to supervisorViolence/Threats of Violence coordination with MC ManagerIf violence or threats of violence break out at the MC, support Site Coordinator with responding and reporting to Site ManagerExit community members as necessary in partnership with Site Manager and Program Manager. Key area #4 - Metrics and Reporting Conduct HMIS data collection/input on an ongoing basisSupport Site Manager with data collection and reporting, as needed Other Responsibilities Other duties as assigned.We are a small, dynamic team and at times everyone is required to do a bit of everything. You may be asked to take on other responsibilities from time to time, but these should not get in the way of your ultimate responsibility which is supporting the Micro-Community and the individuals that reside there. Physical Requirements The position requires the ability to perform the essential functions with or without reasonable accommodation. Tasks may involve prolonged periods of standing, sitting, or walking, as well as lifting and carrying objects up to 40 lbs. Additional requirements include occasional reaching, bending, crouching, or kneeling, along with manual dexterity to operate tools, equipment, and technology. Visual and auditory ability to respond to tasks and ensure safety are also essential. Cleaning Requirements The position is responsible for maintaining a clean and safe environment in accordance with organizational and regulatory standards. Cleaning tasks may include sweeping, mopping, dusting, and disinfecting surfaces; handling and proper disposal of cleaning supplies and materials; and using cleaning equipment, such as shopvac cleaners as required. Following safety and hygiene protocols to prevent hazards or contamination is essential. Colorado Village Collaborative provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Requirements Qualifications: High School Diploma or equivalent.Homeless shelter operations experience is preferred At least one year of being successfully housed is preferredExperience in operating computerized office equipment and telephones.Reliable transportation is preferred.Cell phone to download and access CVC applications is required Skills Needed Cultural competenceTime management with the ability to meet a timelineExcellent written and verbal communicationAdministrative SkillsConflict Mediation/Resolution SkillsAbility to relate to people from diverse backgrounds and experienceTrauma-Informed approachCreativity and flexibilityResilience and thick skin