Simulation Operation Specialist

Pay

Good Faith hourly pay range: $23.00‑$26.50 per hour. Actual compensation will be determined based on the candidate's qualifications, education, experience, skills, and other legitimate business factors.

About the role

This position is based at the Newport News, VA – Health Sciences campus and is not a remote role. ECPI University, founded in 1966, offers over 50 associate, bachelor’s, and master’s programs and emphasizes practical, career‑focused education. The university’s culture prioritizes student success through a dynamic team and industry‑focused curriculum.

Responsibilities

• Set up and operate simulation equipment, manikins, computers, and AV systems.
• Provide technical support to faculty and troubleshoot equipment issues.
• Maintain IT equipment, computers, manikins, AV equipment, and software updates.
• Document all simulation equipment, software updates, and inventory.
• Communicate effectively with the Manager of Simulation Operations.
• Coordinate with equipment vendors and IT support as needed.
• Assist in programming simulation scenarios and train faculty on manikin use.
• Stay current on best practices, manikin updates, issues, and new products.
• Coordinate equipment purchases with the Simulation Manager and Campus President.
• Support tours and special events as needed.
• Train faculty on manikin operations.
• Order and maintain lab supplies.
• Maintain cleanliness of lab spaces, including simulators, equipment, and linens.
• Perform other duties as deemed necessary.

Requirements

• Healthcare, information technology, and/or related professional experience preferred.
• Certified Healthcare Simulation Operations Specialist (CHSOS) certification preferred.
• Excellent organizational and customer service skills.
• Effective professional communication skills (verbal, written, and electronic).
• Ability to work effectively in a team environment.
• Working knowledge of simulation products such as Laerdal or Gaumard preferred.
• Physical ability to lift, move, and set up equipment weighing up to 50 lb without assistance.

Benefits

• Tuition scholarship program for full‑time employees and immediate family members after 90 days of employment.
• Competitive compensation and medical/dental benefit plans.
• PTO and holiday pay.
• 401(k) participation with possible employer contributions.