Sign Language Interpreter Part Time

About the role

Under the supervision of the Communication Center Manager, the Interpreter will provide high-quality professional American Sign Language interpreting through video in a call center and on-site at various customer locations when needed.

Responsibilities

• Provide effective video relay service, video remote interpreting, and on-site interpreting for consumers
• Support and model the company’s mission and values
• Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues
• Exhibit professional behavior at all times including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors, and timely and accurate record keeping
• Adhere to all policies and procedures as outlined by the company and all FCC regulations
• Demonstrate the ability to adapt quickly to new and changing technologies
• Multi-task between interpreting effectively and utilizing video-based technology
• Participate in company-sponsored training for Professional Development
• Exhibit the ability to meet performance expectations with minimal supervision
• Possess the ability to work effectively in a fast-paced, dynamic environment
• Demonstrate strong interpersonal skills in all settings
• Ability to independently travel. Where driving is required, access to a vehicle, valid driver's license and required insurance

Requirements

• Must be able to work 24 hours per week
• Must be able to accept new or alternative interpreting assignments for a scheduled shift based on customer demand
• Must pass the company's interpreting skills assessment
• Must attend and successfully complete a 40-hour New Hire Training
• Fluent ASL and spoken English language skills
• Able to provide accurate interpretation
• Understanding of Deaf culture
• Thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct
• Three to five years of experience in interpreting (preferred but not required)
• As applicable, state licensure or state-required credentials
• You must be 18 years or older to apply

Pay

Pay Range: $15.74–$65 (based on location, education, certifications, and interpreter specialties)

Benefits

Part-Time Benefit Summary for PT24 positions:

• Limited Medical Plan: offsets some major medical needs such as hospitalization and doctors appointments; includes a discounted vision program
• Telehealth Plan: discounted telehealth that offers limited telehealth visits only
• Dental: limited coverage for standard type dental care needs
• Life Insurance: flat coverage benefit
• Short-term Disability: portion of wages paid in certain cases where an employee cannot work
• Accident & Critical Illness coverage
• Community work (when available)
• Flexible scheduling
• 401(k) Retirement Savings plan with employer match
• EAP (Employee Assistance Program)
• Massage Reimbursement