Sign Language Interpreter Part Time

About the role

Under the supervision of the Communication Center Manager, the Interpreter will provide high‑quality professional American Sign Language interpreting through video in a call center and on‑site at various customer locations when needed.

Responsibilities

• Provide effective video relay service, video remote interpreting, and on‑site interpreting for consumers
• Support and model the company’s mission and values
• Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues
• Exhibit professional behavior at all times including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors, and timely and accurate record keeping
• Adhere to all policies and procedures as outlined by the company and all FCC regulations
• Demonstrate the ability to adapt quickly to new and changing technologies
• Multi‑task between interpreting effectively and utilizing video‑based technology
• Participate in company‑sponsored training for professional development
• Exhibit the ability to meet performance expectations with minimal supervision
• Possess the ability to work effectively in a fast‑paced, dynamic environment
• Demonstrate strong interpersonal skills in all settings
• Ability to independently travel; where driving is required, access to a vehicle, valid driver's license and required insurance

Requirements

• Must be able to work 24 hours per week
• Must be able to accept new or alternative interpreting assignments for a scheduled shift based on customer demand
• Must pass the company's interpreting skills assessment
• Must attend and successfully complete a 40‑hour New Hire Training

Qualifications

• Fluent American Sign Language and spoken English language skills
• Able to provide accurate interpretation
• Understanding of Deaf culture
• Thorough knowledge of and adherence to the NAD‑RID Code of Professional Conduct
• Three to five years of experience in interpreting (preferred but not required)
• As applicable, state licensure or state‑required credentials
• Must be 18 years or older to apply

Benefits

• Limited Medical Plan – offsets some major medical needs such as hospitalization and doctors appointments; includes a discounted vision program
• Telehealth Plan – discounted telehealth offering limited telehealth visits only
• Dental – limited coverage for standard type dental care needs
• Life Insurance – flat coverage benefit
• Short‑term Disability – allows for a portion of wages to be paid in certain cases when an employee cannot work
• Accident & Critical Illness coverage
• Community work (when available)
• Flexible scheduling
• 401(k) Retirement Savings plan with employer match
• EAP (Employee Assistance Program)
• Massage Reimbursement

Schedule

Part‑time position requiring 24 hours per week; flexible scheduling available.