Showroom Manager
Ferguson · King of Prussia, PA · 1 mo ago
On-siteBusiness Development$5k–$10k/moFull-time
About the role
Ferguson, a Fortune 500 company, is seeking an experienced Showroom Manager for its King of Prussia, PA Bath, Kitchen & Lighting Showroom. Reporting to Kim Stranix12, this role oversees a 12,000 sq ft showroom, including an office and clearance center, and manages a team of 18 associates.
Responsibilities
- Actively leads day-to-day showroom operations focusing on Showroom Displays, the Clearance Center, revenue growth, margin enhancement, budget targets, and process improvement
- Maintain and develop a team through hiring, mentoring, training, scheduling, setting goals and expectations, and development
- Supervise daily showroom traffic with a wide range of customers to sell a variety of products including lighting, appliances, and high-end fixtures
- Handle budget process activities, review, and handle expenses
- Build and maintain relationships with suppliers and be the first point of contact to address and resolve customer complaints
- Attend industry events and/or meetings to represent Ferguson locally
Qualifications
- Prior sales leadership experience is ideal, coupled with sales and customer service experience
- Proven track record to build and implement process improvement / efficiencies
- Initiate and embrace change, mentoring skills, and desire to train others
- Work across department lines, manage time and people
- Outstanding communication skills; verbal, written, and interpersonal skills
- Listen optimally to address problems, anticipate issues, and make effective decisions
- Experience in Plumbing Fixtures, Lighting, and/or Appliance Retail Sales is a plus
Benefits
Ferguson offers a comprehensive benefits package that includes health, dental, vision, paid time off, life insurance, a 401(k) with a company match, and more. Additional enhancements include mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities, and more. Ferguson complies with all wage regulations and is an equal opportunity employer.