Showroom Manager
Ferguson · Pittsburgh, PA · 2 wk ago
On-siteBusiness Development$4k–$9k/moFull-time
About the role
Ferguson, a Fortune 500 company, is seeking a Showroom Manager for its Pittsburgh, PA Bath, Kitchen & Lighting Showroom. Reporting to the General Manager, this position oversees the day-to-day operations of the 15,000 sq ft showroom, including managing a team of 6-10 associates.
Responsibilities
- Actively leads day-to-day showroom operations focusing on Showroom Displays, the Clearance Center, revenue growth, margin enhancement, budget targets, and process improvement.
- Maintain and develop a team through hiring, mentoring, training, scheduling, setting goals and expectations, and development.
- Supervise daily showroom traffic, handling a wide range of customers to sell products such as lighting, appliances, and high-end fixtures.
- Handle budget process activities, review and handle expenses.
- Build and maintain relationships with suppliers and be the first point of contact to address and resolve customer complaints.
- Attend industry events and/or meetings to represent Ferguson locally.
Qualifications
- 3+ years of prior sales leadership experience, ideally coupled with sales and customer service experience.
- Proven track record to build and implement process improvement / efficiencies.
- Initiate and embrace change, mentoring skills, and desire to train others.
- Work across department lines, manage time and people.
- Outstanding communication skills; verbal, written, and interpersonal skills.
- Listen optimally to address problems, anticipate issues, and make effective decisions.
- Experience in Plumbing Fixtures, Lighting, and/or Appliance Retail Sales is a plus.
Benefits
Ferguson offers a comprehensive benefits package that includes health, dental, vision, paid time off, life insurance, a 401(k) with a company match, and more. Additional enhancements include mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities, and more. Ferguson complies with all wage regulations and is an equal opportunity employer.