Showroom Manager

About the role

Ferguson is seeking a Showroom Manager for its Grimes, Iowa Bath, Kitchen & Lighting Showroom. The position reports to the Market Branch Manager and oversees a 10,000 sq ft showroom, including a 4,000 sq ft clearance center.

Responsibilities

• Actively leads day-to-day showroom operations, focusing on Showroom Displays, the Clearance Center, revenue growth, margin enhancement, budget targets, and process improvement
• Maintain and develop a team including hiring, mentoring, training, scheduling, goals and expectations, and development
• Supervise the daily showroom traffic with a wide range of customers to sell a variety of products including lighting, appliances, and high-end fixtures
• Handle budget process activities, review and handle expenses
• Build and maintain relationships with suppliers as well as be the first point of contact to address and resolve customer complaints
• Attend industry events and/or meetings to represent Ferguson locally

Qualifications

• Prior sales leadership experience is ideal coupled with sales and customer service experience
• Proven track record to build and implement process improvement / efficiencies
• Ability to initiate and embrace change, mentoring skills and desire to train others
• Ability to work across department lines, manage time and people
• Outstanding communication skills; verbal, written and interpersonal skills
• Ability to listen optimally to address problems, anticipate issues and make effective decisions
• Experience in Plumbing Fixtures, Lighting and/or Appliance Retail Sales is a plus

Benefits

Ferguson offers a comprehensive benefits package that includes health, dental, vision, paid time off, life insurance, a 401(k) with a company match, and more. Additional enhancements include mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities, and more!

Pay

The starting wage may be higher in certain locations based on local or state wage requirements. The role is Bonus or Incentive Plan eligible. Ferguson complies with all wage regulations.

Schedule

Details on the schedule are not specified in this job posting.