SHOWROOM DESIGN CONSULTANT - PT

About the role

Join Dal-Tile, the largest manufacturer of tile and natural stone in the United States and a subsidiary of Mohawk Industries. As a Part-Time Showroom Sales Specialist, you will provide interior design and product selection advice, product expertise, and thorough follow-up to facilitate customer experience and influence sales/purchasing decisions. This role uses the showroom as a selling tool to drive specifications, sales, and brand awareness. This is a part-time position with a maximum of 29 hours per week, and Saturday work is required.

Responsibilities

• Provides interior design advice and product expertise, facilitates tile and stone selection, and supports project development to ensure the completion of sales for all customers.
• Utilizes Auto-CAD Project Management where applicable.
• Logs all client showroom visits, contact information, and detailed customer preference and selection notes in CMT.
• Effectively communicates with customers and internal team members to follow leads, ensure tracking/follow-up, and close sales.
• Reports sales closures monthly.
• Prospects for new business with an emphasis on Custom Builders and Residential Designers; makes outside sales calls and follows up on leads to grow business.
• Maintains showroom samples and merchandising, including ordering, receiving, and maintaining models and displays; ships customer examples as needed.
• Maintains contact with suppliers and locally sourced vendors to stay current on design and product offerings; complies with Marketing’s standards for proper showroom merchandising.
• Plans and hosts showroom tours, small and large events for industry trade to drive customer sales.
• Attends outside trade events to develop industry relationships and build brand awareness.
• Evening and weekend hours are required.

Requirements

• A four-year degree in a related field, four years of related experience, or a combination of a two-year degree with two years of related experience.
• Competencies in sales, customer engagement, customer service, design, sketching, reading blueprints, Auto-CAD (a plus), color coordination, interior design trends, customer buying habits, and creative thinking.
• Ability to approach unfamiliar situations and conceptualize innovative, imaginative solutions using creative skills to document and sell them to clients.
• Computer skills: MS Office, MS Word, Excel, PowerPoint; customer management tools are a plus.
• Excellent oral, written, listening, and interpersonal communication skills to effectively interact with customers, team members, management, and other internal and external partners.

Work Environment

• Regularly required to stand, use hands, and reach with hands and arms; must walk, stoop, kneel, crouch, or crawl; may sometimes need to sit, climb, or balance.
• May lift and move up to 80 pounds.
• Specific vision abilities required include close vision, peripheral vision, and the ability to adjust focus.
• Regularly exposed to moving mechanical parts; occasionally exposed to fumes or airborne particles and a wide range of temperatures.
• The noise level is usually loud.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Benefits

• Competitive salary and a comprehensive benefits package.
• Company match on 401k.
• Employee purchase discount.
• Tuition reimbursement.