SHOWROOM DESIGN CONSULTANT

About the role

Join Dal-Tile, the largest manufacturer of tile and natural stone in the United States and a subsidiary of Mohawk Industries. As a Showroom Design Consultant, you will provide interior design and product selection advice, product expertise, and thorough follow-up to enhance the customer experience and influence sales decisions. You will use the showroom as a selling tool to drive specifications, sales, and brand awareness.

Expected base pay rates for this role range between $64,000 and $80,000 per year at the commencement of employment. Compensation may vary by location and is determined based on job-related factors such as work location, skills, experience, education, and training. Base pay is one component of the total compensation package, which may also include incentive compensation, commissions, discretionary bonuses, short- and long-term incentives, and company-sponsored benefits.

Responsibilities

• Provides interior design advice and product expertise, facilitates tile and stone selection, and supports project development to ensure the completion of sales for all customers.
• Utilizes Auto-CAD for project management where applicable.
• Logs all client showroom visits, contact information, and detailed customer preference and selection notes in CMT.
• Effectively communicates with customers and internal team members to follow leads, ensure tracking, follow-up, and sales closure.
• Reports sales closures monthly.
• Prospects for new business with an emphasis on custom builders and residential designers; makes outside sales calls and follows up on leads to grow business.
• Maintains showroom samples and merchandising, including ordering, receiving, and maintaining models and displays; ships customer examples as needed.
• Maintains contact with suppliers and locally sourced vendors to stay current on design and product offerings; complies with Marketing’s standards for showroom merchandising.
• Plans and hosts showroom tours and events for industry trade to drive customer sales.
• Attends outside trade events to develop industry relationships and build brand awareness.
• Evening and weekend hours are required.

Requirements

• Four-year degree in a related field, or four years of related experience, or a combination of a two-year degree with two years of related experience.
• Competencies in sales, customer engagement, customer service, design, sketching, reading blueprints, Auto-CAD (a plus), color coordination, interior design trends, customer buying habits, and creative thinking.
• Ability to approach unfamiliar situations and conceptualize innovative solutions, using creative skills to document and sell them to clients.
• Computer skills: MS Office, MS Word, Excel, and PowerPoint; customer management tools a plus.
• Excellent oral, written, listening, and interpersonal communication skills to effectively interact with customers, team members, management, and other internal and external partners.

Physical Demands

• Regularly required to stand, use hands, and reach with hands and arms.
• Must walk, stoop, kneel, crouch, or crawl; may sometimes need to sit, climb, or balance.
• May lift and move up to 80 pounds.
• Specific vision abilities required include close vision, peripheral vision, and the ability to adjust focus.
• Regularly exposed to moving mechanical parts; occasionally exposed to fumes or airborne particles and a wide range of temperatures.
• Noise level is usually loud.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Benefits

• Company Match on 401k
• Employee Purchase Discount
• Tuition Reimbursement

Dal-Tile offers a competitive salary, a comprehensive benefits package, career opportunities, and an environment of creativity and growth.