SHOWROOM DESIGN CONSULTANT

About the role

Join the largest manufacturer of tile and natural stone in the United States as a Showroom Sales Specialist at Dal-Tile, a subsidiary of Mohawk Industries. In this role, you will provide interior design and product selection advice, product expertise, and thorough follow-up to facilitate customer experience and influence sales/purchasing decisions. You will use the showroom as a selling tool to drive specifications, sales, and brand awareness.

Responsibilities

• Provide interior design advice and product expertise, facilitate tile and stone selection, and support project development to ensure the completion of selection/sales for all customers.
• Utilize Auto-CAD Project Management where applicable.
• Log all client showroom visits, contact information, and detailed customer preference and selection notes in CMT.
• Effectively communicate with customers and internal team members to follow leads, ensure tracking/follow-up, and close sales.
• Report sales closures monthly.
• Prospect for new business with an emphasis on Custom Builders and Residential Designers; make outside sales calls and follow up on leads to grow and drive business.
• Maintain showroom samples and merchandising, including ordering, receiving, and maintaining models and displays; ship customer examples as needed to drive sales.
• Maintain contact with suppliers and locally sourced vendors to stay current on design and product offerings; comply with Marketing’s standards for proper showroom merchandising, including new product launches.
• Plan and host showroom tours and small/large events for industry trade to drive customer sales.
• Attend outside trade events to develop industry relationships and build brand awareness.

Requirements

• Four-year degree in a related field, or four years of related experience, or a combination of a two-year degree with two years of related experience.
• Competencies in sales, customer engagement, customer service, design, sketching, reading blueprints, Auto-CAD (a plus), color coordination, interior design trends, customer buying habits, and creative thinking.
• Ability to approach unfamiliar situations and conceptualize innovative, imaginative solutions; use creative skills to document and sell them to clients.
• Proficiency in MS Office, MS Word, Excel, and PowerPoint; experience with customer management tools is a plus.
• Excellent oral, written, listening, and interpersonal communication skills to effectively interact with customers, team members, management, and other internal/external partners.

Other Job Information

• Regularly required to stand, use hands, and reach with hands and arms; must walk, stoop, kneel, crouch, or crawl; may need to sit, climb, or balance occasionally.
• May lift and move up to 80 pounds.
• Specific vision abilities required include close vision, peripheral vision, and the ability to adjust focus.
• Regularly exposed to moving mechanical parts; occasionally exposed to fumes or airborne particles and a wide range of temperatures.
• The noise level is usually loud.
• Evening and weekend hours are required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Benefits

• Competitive salary.
• Company match on 401k.
• Employee purchase discount.
• Tuition reimbursement.