Showroom Design Consultant (Houston North, Texas, United States, 77092)

About the role

Join Dal-Tile, the largest manufacturer of tile and natural stone in the United States and a subsidiary of Mohawk Industries. As a Showroom Design Consultant, you will provide interior design and product selection advice, product expertise, and thorough follow-up to enhance customer experience and influence sales decisions. This role uses the showroom as a key selling tool to drive specifications, sales, and brand awareness. Saturdays are required.

Responsibilities

• Provide interior design advice and product expertise to facilitate tile and stone selection, project development, and sales closure for all customers.
• Log all client showroom visits, contact information, and detailed customer preference and selection notes in CMT.
• Communicate effectively with customers and internal team members to track leads, ensure follow-up, and close sales.
• Report sales closures monthly.
• Prospect for new business, with an emphasis on Custom Builders and Residential Designers.
• Make outside sales calls and follow up on leads to grow and drive business.
• Maintain showroom samples and merchandising, including ordering, receiving, and updating models and displays.
• Ship customer examples as needed to drive sales.
• Maintain contact with suppliers and locally sourced vendors to stay current on design and product offerings.
• Comply with Marketing’s standards for proper showroom merchandising, including new product launches and drops.
• Plan and host showroom tours and events for industry trade to drive customer sales.
• Attend outside trade events to develop industry relationships and build brand awareness.
• Evening and weekend hours are required.

Requirements

• A four-year degree in a related field, four years of related experience, or a combination of a two-year degree with two years of related experience.
• Competencies in sales, customer engagement, customer service, design, sketching, reading blueprints, color coordination, interior design trends, customer buying habits, and creative thinking.
• Ability to approach unfamiliar situations and conceptualize innovative solutions, using creative skills to document and sell them to clients.
• Proficiency in MS Office (Word, Excel, PowerPoint) and customer management tools.
• Excellent oral, written, listening, and interpersonal communication skills to interact effectively with customers, team members, and business partners.

Working Conditions

• Regularly required to stand, use hands, and reach with hands and arms.
• Must walk, stoop, kneel, crouch, or crawl; may occasionally sit, climb, or balance.
• Ability to lift and move up to 50 pounds.
• Specific vision abilities include close vision, peripheral vision, and the ability to adjust focus.
• Regularly exposed to moving mechanical parts; occasionally exposed to fumes or airborne particles and a wide range of temperatures.
• Noise level is usually loud.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Benefits

• Competitive salary and comprehensive benefits package.
• Company match on 401k.
• Employee purchase discount.
• Tuition reimbursement.

Dal-Tile is a proud supporter of U.S. military, veterans, and their families. Active military, transitioning service members, and veterans are strongly encouraged to apply.