Showroom Manager (Houston, Texas, United States, 77092)

About the role

Join the largest manufacturer of tile and natural stone in the United States as a Manager Showroom Sales, a first-level manager who leads the day-to-day activities of a Design Sales team. This role focuses on sales strategies and showroom operations to drive revenue and customer satisfaction within a geographic area, meeting annual sales, margin targets, and operating income goals. Saturdays are required for this role.

Responsibilities

• Develop and execute strategies to drive new business and relationships in the assigned markets.
• Recruit, train, lead, and develop associates in all areas of job-specific responsibilities.
• Clearly define goals and objectives for Showroom personnel to measure performance and regularly communicate these objectives to personnel.
• Log all client showroom visits, contact information, and customer preference and selection notes in CMT.
• Promote the showroom through all aspects of marketing/media and events, concentrating on optimizing exposure.
• Maintain and update design aid tools that help secure customer sales.
• Make outside sales calls and follow up on leads as needed.
• Responsible for the safe operations of the Gallery, including proper opening and closing of the store.
• Plan and host events to draw new customers into the Showroom.
• Maintain showroom samples and merchandising.
• Attend industry-related events to network and promote the showroom.
• Make decisions on behalf of the team within the parameters of the unit or sub-unit.
• Recommend changes to unit or sub-unit policies.
• Provide direction to the team according to established policies and management guidance.
• Oversee day-to-day work schedules and plans.
• Act as an advisor to the unit or sub-units and may become actively involved in resolving problems.
• Exercise judgment within defined procedures and policies.
• Review relevant factors to analyze situations and resolve issues.
• Perform other duties as needed.

Requirements

• Bachelor’s degree in a related field preferred.
• 6-8 years’ relevant experience OR equivalent combination of education and experience.
• 1-3 years of management experience.
• Requires specialized depth and/or breadth of expertise in own job discipline or field.
• Focused on and responsible for their team's productivity and collective impact.
• Excellent communication, problem-solving, and organizational skills.
• Able to multitask, prioritize, delegate, and manage time effectively.
• High level of integrity and discretion in handling sensitive and confidential data.
• Proficient in using Microsoft Office Suite products.
• Flexible attitude, adaptable to change, a team player, and able to handle multiple projects at once.
• High degree of professionalism, judgment, maturity, and resourcefulness in the absence of formalized guidelines and procedures.
• The ability to lift 50 pounds regularly.

Other job details

This role will be responsible for direct reports and involves travel time. The work environment is family-friendly, with a commitment to promoting from within and supporting work-life balance.

Benefits

• Competitive salary.
• Comprehensive benefits package.
• Company Match on 401k.
• Employee Purchase Discount.
• Tuition Reimbursement.
• Career opportunities and an environment of creativity and growth.