Showroom Coordinator

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations and is a community of proud associates who operate with the shared purpose of building something meaningful.

Schedule

40 hours per week, Monday – Friday 8:30am to 5:00pm with a rotating Saturday shift 10:00am to 2:00pm. An alternate weekday off will be provided when a Saturday shift is scheduled.

Pay

Starting at $25 per hour or higher depending on experience. Estimated pay range: $15.00 - $30.47 per hour. This role is bonus or incentive plan eligible.

Responsibilities

• Greet guests upon arriving in our showroom, learn their motivation for their visit and develop a lasting customer relationship
• Answer and direct incoming phone calls with a positive demeanor
• Optimally communicate appointment policy
• Manage customer sign-ins, appointment book and customer job folders
• Maintain bid follow-up system and prepare literature packages
• Address “Thank You” cards to customers for full house selections

Requirements

• High school diploma/GED or equivalent education
• Experience in sales and customer service
• Strong interpersonal skills and ability to prioritize workload appropriately to balance multiple demands and meet timelines
• Proficient with Microsoft Word, Excel, PowerPoint, and Outlook
• Attention to detail in task-oriented job responsibilities
• Analytical thinking and an eye for business
• Strong communication and presentation skills

Benefits

• Health, dental, and vision insurance
• Paid time off
• Life insurance
• 401(k) with company match
• Mental health coverage
• Gender affirming and family building benefits
• Paid parental leave
• Associate discounts
• Community involvement opportunities