Showroom Coordinator

About the role

Location: Dallas, TX. Harbour is seeking a Showroom Coordinator to support daily operations and maintain a polished, professional showroom environment. This role is ideal for someone who is detail-oriented, reliable, and takes pride in high standards and who can represent the brand as a key first point of contact for clients, while also supporting the sales team.

About Harbour Outdoor: Harbour is a family-owned global design brand rooted in nearly fifty years of craftsmanship and heritage. Founded in 1976 by master blacksmith Jim Condos, Harbour has grown from a small Sydney workshop into an internationally recognized luxury outdoor furniture company, still led by multiple generations of the Condos family. We are fully vertically integrated, designing and manufacturing our collections in-house to ensure exceptional quality, performance, and attention to detail. Harbour blends refined design with durable, sustainably sourced materials to create products that elevate outdoor living across residential, hospitality, and commercial spaces worldwide.

Responsibilities

• Showroom Operations: Maintain a clean, organized, and visually polished showroom; execute weekly, biweekly, and monthly tasks including sample resets, inventory audits, and replenishing and ordering samples; ensure the showroom is always prepared for client visits.
• Client Experience & Communication: Serve as a first point of contact by answering phones, greeting clients, and responding to email inquiries; communicate clearly and professionally across all channels; maintain a calm, polished, and solution-oriented tone.
• Sales Support: Assist Design Consultants with client interactions in the showroom, via phone, and via email; prepare and write client quotes accurately and professionally; utilize floor planning tools to support layout concepts and client needs; support overall sales process by ensuring timely and organized communication.
• Proactive Ownership: Anticipate operational and client needs and take action without prompting; manage recurring responsibilities and priorities; identify and resolve issues before they escalate.
• Product Knowledge: Develop strong knowledge of Harbour products, materials, and finishes; confidently support client questions, including stepping in when a sales rep is unavailable.

Qualifications

• Strong attention to detail and organization
• Professional, polished communication skills
• A proactive mindset with strong follow-through
• Positive attitude and reliability
• Experience with floor planning tools or willingness to learn
• Interest in design, furniture, or interiors is a plus

Pay

$23.00 - $28.00 per hour